Location. Car parking, although it cost an extra £9.

Breakfast service was the worst of any hotel I have stayed at in the last five years. Rooms and decor very dated.

nothing

we booked an excecutive double room which turned out to be nothing at all like the pictures on the website, when i questioned this at the reception desk i was told they only had one room that looked like that. the old sash windows were in a shocking state, putty missing paint work peeling off and filth on the tops, obviously never been cleaned properly for a long time, also skirting boards same standard. pictures showed room as having a walk in shower, the room they gave us had a very old bath in it with a shower over, very poor water pressure.

Staff are very friendly and room is clean and modern.

No lift

all went well except for one room where plug socket blew and room was in darkness, had to relocate to another room further away from family

Location is good, the hotel is quiet and clean, the cooked breakfast was fresh and tasty. I particularly like having a 24 hour reception. Comfortable bed, clean room and bathroom.

Details in the room were neglected. For example the tv wasn't working, the toilet seat was loose and wobbly, and the soap dispenser in the shower didn't function. These are little things that could be put right with greater attentiveness by staff and management.

Really comfortable and quiet. Helpful and friendly staff. Felt safe staying there on my own. My room was really cosy. The pillows were great and excellent for my neck which has kyphosis. I woke up without pain which is a miracle with pillows normally causing me issues.

It was very hot in the bedroom at night. This made it difficult to sleep well enough.

A traditional hotel spread between a number of linked properties. It is handily placed for both the city centre and the Peak District. Our room was small but comfortable and adequately furnished. The buffet breakfast was good.

Ideal location for us, we had a wedding nearby. The room was the cheapest and closest to the wedding by far, the room came with tea and coffee making facilities. Was clean enough for our use. The room also came with a fan which proved very useful as the room was quite warm!!

The property appears functional and certainly has some character, aspects of the property look like they need some attention. However, everything works so why spend the money. £9 for parking does seem excessive considering there’s not a lot to do around there.