Location

Expensive

Convenience to airport

2 Mins walking time to airport

Had to clean the bath before using

Close the airport

Tired looking and the bed linen looked old and stained

Bars were nice room ok

Ugly outside and parking difficult

El personal fue muy muy amable, y nos ayudaron en todo lo que necesitamos.

Friendly staff ideal for airport

Only one set of towels when a room for 2. Spare pillows had no covers on. Soap dispenser in shower empty. Bar staff good but heart radio blasting. The reception lady was very helpful.

See above

The breakfast staff are extremely friendly, helpful and welcoming. My room was clean, I could open the window for fresh air. Accessible as on the ground floor. Quiet. Had a bath in the en suite and the shower, although old was powerful and warm. Across the road, and you're at the airport, so the location is brilliant, and it's easy to get to. Fairly decent prices to stay and park/ fly

The parking isn't very good. I'm disabled and there are only 4? TINY DISABLED spaces (full) and the whole car park was full. Not much room to maneuver. Lady on reception didn't offer to help me, said i can drop my bags, go find a space and then check in (travelling alone, first time away in a while and i felt really anxious and sad by this). The hotel decor is very dated. Lots of 'retro' wooden furniture in the rooms. Handles fall off. No vegan breakfast options. Bed in room very narrow and could do with some thinner pillows. Whole building could do with being updated, lick of paint, new furniture and beds.

Dead handy for the airport, very reasonable prices and recently refurbished

Walking distance to the airport and great happy hour

The beds we’re comfortable. The lift was quick.

It needed refurbishing. They had no double beds. On talking with the Manager he said they had only two double beds in the hotel. No shower with easy access. They had no USB plugs in the room. Plus they charged for Wi-Fi. Plus they charged you for breakfast before you had it.

Good staff

Airport location, available late check in.

While the breakfast was generally fine, the weak coffee was terrible.

Right next to the airport. Pleasant staff.

The price of £5.00 a pint for beer. Happy hour should be for all items not particular ones.

very close to the airport. cheap. quiet. had all I needed for just one night.

Bathroom was a bit old

The bar

Heating didn't work in the room. Staff didn't really care about it or do anything about it.

Water temperature

convenient for early flight

the change to parking - used to be included but now it isn’t and that isn’t made clear when booking

I booked the room last minute and I was surprised by how good everything was,great location if you need to catch an early flight and also very good service. Much recommended

Everything was good

Not using the airport, just an overnight stay so not really a great place Good breakfast

ignored booking requests …. noisy room charged more for parking than on the booking.com website room (single) extremely small and scruffy old furniture

Room clean and comfortable, bar food good and bar staff friendly and hospitable and close vicinity to airport

Bathroom a bit dated could need improving

It’s location and the price x

Poor directions to get to the entrance when not coming by car. Had to walk on a road in the dark to get there, as did others!

this is very much an airport hotel and it serves its purpose . great value if catching an early flight and just a short walk to the terminal . Bar in premises does meals and drinks and all reasonably priced . really good breakfast served at an extra cost but well worth it . rooms are on the small side and basic , but , as said earlier , it does the job . Friendly, helpful staff

The flexibility of the hotel in rearranging my booking due to the flooding in Auckland. Booking.com started to help then said I would have to pay, the hotel were kind to me and moved the booking due to the airport closure and cancelled flights. Hotel was just what I needed. Thankyou to Natalie for rearranging the booking and Leanne for the early check-in allowing me to crash after flying for 24hrs. I will definitely use this hotel again.

N/A

The location it’s so handy for the airport

It’s a bit shabby

The locality to the airport

The room didn't have a plug for the bath, and when I asked for a plug, they told to go and have a bath in another room...after I had unpacked. I went and spoke to reception,who got some young snotty manager named Ross, who told me to pack my bags and leave after a heated confrontation. He was rude and abusive and completely lacking any empathy or management skills. He was a disgrace in his behaviour and I'd hate to think he was representative of the company. Completely ruined what should have been a relaxing stay.