A superb location seafront quiet, good free car parking.Decor more than our expectations.Classic modern.

More indoor seating around bar.needed.

Location was great, front end staff were very helpful. The room was clean and fresh with tea/coffee facilities.

Gostei de tudo, fiquei muito satisfeito

Não tive razão de queixa alguma

Restaurant in house. Handy for Ferry.

Car parking good but felt not that secure

Toller Spa- und Fitnessbereich. Verkehrsgünstig zur Fähre gelegen. Sehr nettes Personal und ein hervorragendes Frühstück, was keine Wünsche übrig lässt. Ich bin schon zum zweiten mal dort gewesen und finde es noch immer sehr schön dort.

nichts zu meckern ;-)

The room had a great view and was lovely and modern. The spa was a lovely added touch to the hotel too.

You can hear people walking through the corridors that could disturb light sleepers.

Convenient location near the harbour. Nice bar, and great restaurant.

Heating system broken. 11°c in the room! The staff didn’t really care, we had to call them 4 times to eventually get a solution.

Bartender man Mr. Mayur made us feel luckiest to have into this hotel and the Location, other side breakfast cost too much. Rest all looks under budget. The hotel is like old heritage property. Best places to stay if you are early bird to catch the ferry.

Good location, late check-in possible

Cold room with non-insulated windows. You could literally feel the wind from the sea in there 🥶 Tiny bed for two people, that was very uncomfortable

la posizione è super, il punteggio su booking è troppo basso. hanno la spa con la palestra ricordate di portare il costume cosi potrete usufruire della sauna etc.

n/a

Great breakfast, staff were friendly, room was very clean and smart, easy to access all town centre facilities.

Rooms were small and cold with only single glazing, nowhere to sit to watch TV except on the bed.

Das gut ausgestattete Dreibettzimmer hatte ein großes und modernes Bad und es war alles picobello sauber.

I did like the Bar/ dinner area. The breakfeast was very good.

Long Wartung to Check in

Convenient location.

I applied for a Room Upgrade and was duly sent an email confirmation but upon presenting this to Gary, on the desk, was told that there had been a glitch and the room was NOT available!! To cap it all when we left, Mayer, wanted to charge us the extra £30! When explained, he was very helpful and suggested that we report this issue. Not happy!

Location was good as it is only 4 min drive from ferry terminal

Rooms are too small, I booked a room of 4, 2 adults and 2 children but we were cramped in the room as it was not meant to be for this

The location of this hotel was perfect for our needs - visiting Dover Castle. Friendly welcome from the reception team. The in house restaurant, Mr White's English Chophouse, was a lovely experience. The set dinner menu was very good value and the team working last Friday evening were very friendly and attentive, without being over powering.

At check in we were advised of an upgrade to our twin room and that we now had two double beds and a sea view. The second bed was a made up sofa bed and unfortunately because it was hard and had a ridge in it, just below the pillow line, meant that it was not possible to use. We should have gone to reception straight away to ask for our original room which my cousin wanted to do but I chose not to do anything until the following morning. We advised reception that the gesture was kind however not suitable for us, that we had tried to put the sofa bed back but hadn’t quite managed it. We asked if housekeeping could help with this. Reception did offer for us to change rooms but we declined as we only had one more night in the hotel. When we returned to our room later, the sofa bed hadn’t been touched. As it was our last night we didn’t bother mentioning it. However this experience did spoil the relaxation side of our trip.

De locatie was erg mooi natuurlijk

Erg kleine kamer

Nice big family room with a good view of the sea front. Very clean and quiet.

There was only one very slow lift for the whole building. The restaurant service in the evening seemed completely disinterested. The food was ok but nothing spectacular and quite a let down considering the Chef who'd put his name all over the menu.

The hotel was clean and in a perfect location for our needs. Beautiful view and easy to check in. Did not allow early check in as room was not ready but allowed us to leave luggage in secure area until room ready. Several eating places nearly.

Need to upgrade elevator as it was very small and slow.

Clean and we can see the sea view

As we stayed for 1 night only, there's a huge noise at late evening, my parents cannot sleep well. However, the hotel offered compensation to us, which was fair enough.

The building was impressive on the outside and on the sea front

The bedroom was a little dated and needed renovation

Large family room,clean with good facilities. Great location for the beach and a morning swim. Spa facilities a nice extra, although there was a drain smell which was off putting. Gym looked large and well equipped,but didn't use. Restaurants at the hotel a little disappointing for the price. Great car park handy for tunnel stop over.

Smell in spa Restaurants disappointing Our room was near a fire door which slammed all night until people finally went to bed,it was pretty annoying

Location

Very small room, shower and bed

Room and bed far to small for normal people If you stay avoid room 110

Beautifully decorated and very nicely presented, the restaurant has outdoor and indoor seating. Lovely views and air conditioning in the rooms.

One very small lift for the entire hotel. The restaurant serves nice food, but it is over priced.

We were there for a cruise, unfortunately, the ship blew an engine and had to postpone for 3 days. The staff would not let people extend for the weekend. Furthermore , the rate for the room was increased. This really left us in a bind and we cancelled our vacation early. We were told there were plenty of rooms and to check back in the morning , in the morning there were none, something seemed off. Also, they did nothing to help guests with anything, not even calling a cab. Some of the employees were very nice and some were not. It was supposed to be one of the nicer hotels but I found it short on hospitality.