Well kept and upgraded and clean

Parking

Check in was easy and the location was good. The bedding and towels were clean. The view of the river was nice and the hotel is in a good location.

For £145 a night, I would have at least expected working lamps in the room, a remote for the television and a bathroom fan that wasn’t so loud that I couldn’t relax.

Good breakfast buffet

Décor in reception was a little dark - not really important though.

I love this kind of hotel - grand old building in a large town, with a story to tell. The creaky old place is full of large bedrooms, comfy beds and tartan carpets. There is parking (if you're quick) there is a very nice bar, the reception staff were welcoming and the water in the showers was nice and hot......and there was a BATH, I love a nice bath in a hotel. Breakfast was decent and for us it was included in the (very good value) price.

The dining area overlooks the river which is nice, but feels a little like it was furnished from an Argos catalogue so could do with a bit of an overhaul to make it feel more intimate and comfy. The pictures of the bathrooms on the website must be the latest updated rooms as they were nothing like the quite dated bathroom I had with my room and on the subject of bathrooms the extractor fan in mine made a loud grating noise so I took my bath in the dark (my friend had a similarly knackered extractor fan in her room). Finally I'd recommend not eating here if you can find alternative eating arrangements in town, dinner felt like it was made by the local catering college as part of their final year project - it was trying and failing to be "clever" and was about 15% more expensive than it needed to be.

Lovely hotel looking onto the river, lovely room, very clean. Good breakfast

Lack of parking spaces.

The kindness of the staff, the charming building and strategic position

Nice location, close to shops & a good walk around a park in short walking distance from the hotel

Room was dusty the radiator in the bathroom hadn’t seen a duster in months, bed very uncomfortable could feel every single spring in the bed and a huge hump in the middle Breakfast rather cold and disappointing

Location

Small car park. Very poor internet constantly dropping out in room 72. Poor location and number of power sockets.