The staff anticipated my every need. Nothing was too much trouble. Anna and Eric were exceptionally helpful. The location

Excellent location close to major attractions. The front desk staff, house keepers,and concierge were extremely helpful and very friendly. Also, the decor is beautiful.

I really liked this property but have 4 complaints. First, for this price, they should offer free breakfast for guests. Second, the water level in the toilets is too low, but that may be an issue everywhere in Paris. Third, when we decided to stay a few extra nights, they made us pay in advance for them. They had our credit card already and could have put a hold on the amount, but instead insisted that we prepay which I found unusual as they didn’t do this when we checked in the first time but perhaps they assumed we couldn’t pay. Finally, the food from the restaurant for room service at night was not good. They didn’t have half of the items listed on the menu, brought us substitutes that were not good, and still tried to charge us for the items after we said we didn’t like them. It was our first night at the property, so we never ate at the restaurant after that so I don’t know what the experience may have been for breakfast or lunch. We were, however, surprised that the manager didn’t offer free breakfast or some other accommodation when we brought it to their attention. However, this one flaw did not overshadow the rest of my experience. The hotel is beautiful and the staff is great.

Good location.

Beautiful junior suit room with great view of Eiffel Tower. Breakfast was fabulous. The staff was super friendly and helpful.

Nothing!

Great location. Beautiful hotel with fantastic view from our room.

The mattress was very hard and the sheets were very scratchy. I would have expected newer sheets and a mattress topper for a hotel of this standard.

Location.

breakfast NOT included.

amazing views and location. Family suite had plenty of room for family of four.

Busy location me at it was difficult to get an Uber/taxi.

nice

good

The service at the hotel was AMAZING. The concierge was wonderful and so efficient. The location was great also.

The room was not as pictured. It was so small. I never would have booked that room for 2 people.

Bathroom

Location was incredible and staff were very helpful throughout. Concierge had some excellent recommendations for places to eat. Even though we had the smallest room type available, it was still very spacious.

Nothing to dislike here

Location, quality of service, size and comfort of room, sauna/steam room