Loved our room and the veiw

Didn’t get into our room until after 4 which was inconvenient as check in was 3 and had two little kids and an event to go to

It was nice and clean and the view from the room was spectacular

No indoor pool for my son

Heated indoor pool

Unheated outdoor pool

Was able to stay an additional night in an upgraded room.

I was upgraded on the previous night stay. When I requested an additional night I did not want to move to another room and had to pay the normal rate

Price and value for money

Having to leave

Loved the rooms with the ensuite/bathroom layout. All the stuff from the valet parking service right through were amazing. As a family, we couldn’t fault the service we received.

The bed heads were worn and dirty. The curtains were lovely, but disappointed that the track wasn’t correctly fitted to the roof and when you open and close the curtains the track would bend.

As always, it is a great room, and the beds are so comfy. The staff are very helpful and friendly. Great location, handy to everything.

Great location and beautiful room.

room because of the view

not having our room service offered until 3:30pm. we were resting by then!

Well over priced, people spend enough on the premises , however I feel the rooms, carpets, hallways are becoming a little dated. Which I get, but over all, I do feel it is way over priced.

Room service food has never been good.

Pool, shuttle bus to train station, jogging path along the river

Long queue at check in

Pool facilities are great

Rooms are pretty average for the price you pay. Check in process was terrible - took nearly an hour to check in. Overall the hotel itself is lovely, but the rooms are quite average for the considerable price. Overall, don't book this thinking you'll get a similar level of accommodation to Crown Towers in Perth, this is quite a lot lower in standard.

We actually got upgraded to the Crown Towers as they had over booked rooms. The Towers was amazing.

The bath and facilities and that the metropol is central to everything at Crown

All good

Nill

location

No movies unless you pay $19.95, can’t access movie streaming waiting time for check in

Nice size room. Bed comfy.

Room wasn’t cleaned as well as it should be. Stayed two night. Put we wanted room cleaned it got forgotten. So rang up to tell them and nothing was said. So I said can I have some towels, toilet roll coffee etc. then finally got it at 6.00 pm at night. Also when I checked out the reception staff didn’t care either. Shame as I liked staying there.

clean, comfortable and spacious room. Staff were friendly and helpful.

The water for the shower was not very hot.

It took an hour and a half to check in

The view from the terrace was amazing. Food from room service was speedy and delicious. The loft suite is very spacious and has lots of seating for guests. A massive bar area with a dining table and chairs. Good for entertaining.

The apartment was filthy around the edges. Dead bugs and lots of dust on the window sills. Ambiguous stains on the carpet and sofa. Black mould on the terrace. All 3 TV's were playing up and it took about 6 calls and 3 visits from IT to fix them. No cover on the terrace so all the furniture was soaked through on arrival. Spa bath was missing some pieces so if you put your hand or body in the wrong place you would get sucked up with great force. Tiles were all aged around the edges. Decor and furniture is dated and worn. The $1300 a night price tag was not worth it at all for all the things that were wrong and I wish I had of chosen another hotel to celebrate my wedding and honeymoon.

the view and dine in breakfast

just wanted a little more info on how the rooms work eg lighting ect as we haven’t stayed in a hotel like that before we didn’t realise you needed to insert the card to get everything working so it took us little while to figure it out.