Location

The bedroom and tatty corridor

Room lovley, Breakfast Delightfull, Great free WiFi, terrific location, Friendly and Helpfull Staff

nothing it was all great

Breakfast was excellent and the staff in the dining room were lovely. Great service

Public areas are looking a bit tired

For a twin room the room was very small, lacked power points, to put the fan on you had to unplug the kettle or TV. Decor very tired and drab. Not very clean. Very poor standard for a Thistle branded hotel in London.

Size of room, and comments as above.

Location good they checked me in early it’s not fancy but does exactly what it’s supposed to do

No power points near bed for charging phone overnight only one lift which is not large

Beds, breakfast and staff all great.

Bathroom , shower, view,

Location

No air con and limited plugs in bedroom. very hot night and windows only opened a fraction and the table fan was limited in its use.

Good location

It's an old hotel. Limited public areas. Small lift. Largish bedroom. Old fashioned bathroom

not bad location

it was very dated and very hot! very difficult to sleep.

comfy bed. good location.

nothing

The room was fine location very good, Breakfast excellent staff very helpful

apart for the shower the temperature of the water was only luck warm, not good,

Location, Breakfast

All good

Friendly reception team. Great location with easy access to two underground stations. Clean room. Powerful shower. Problem with TV remote control was sorted out straight away.

Room quite small. Shower was so powerful that the curtain wasn't great at keeping the water in the tray.

My husband and I found the hotel very charming, we chose it because it was close to our points of interest, we were in town to see some musicals. The area seemed safe and we found quick access to food. Right next to the hotel there was a Costa Cafe, which allowed us to drink fresh and delicious coffee in the morning. The room was spacious, well lit, although we had single beds we both slept comfortably.

The only thing I would remember was that the bathroom was very cold which made it a bit difficult for a woman in the morning when we spend an eternity in the bathroom to put on make-up. Also the water in the shower had trouble adjusting to a not boiling hot temperature.

great location, polite, profession friendly staff. nice breakfast

rooms were a bit dated

Decent location.

Very dated hotel showing its age. Old windows which pass any sound through (I stayed on the first floor which overlooked an alley with several pubs - meant I couldn’t get to sleep until after the pubs had closed due to the noise). When it came the breakfast, the food was ok but it was a free-for-all in that the staff were rarely around. I waited to be seated (as the sign instructed) and after about 5-10 minutes of waiting a staff member asked for by room number and then simply said “enjoy your breakfast”; no showing me to a seat, no explaining how the breakfast works or where to go. I won’t be going back to this hotel.

Great location. Pretty central, with Russel Square underground nearby.

The staff were not attentive at all. We did request some coffee and tea for our room, and on the third day we were supplied with some.

Excellent

Nothing

When I spoke to the hotel about booking a taxi to get my daughter and I to the theatre we where told that wouldn't be a problem when we arrived to book in I asked about booking a taxi. We where told that as the hotel was on a main road to flag a taxi down which I found totally unacceptable.

Friendly helpful staff, great location

everything

nothing

Breakfast was good value with plenty of choice

Nothing

Room was dirty mattress was dirty windows had black damp around the frame no evening meal facilities given barcode for a takeaway service

location was excellent. Room was clean.

Room was small. Shower was only just warm in spite of asking for it to be looked at.

lovely staff couldn’t do enough for us

Location. Both for travel from Euston Station and walking to Lincolns Inns Field the following morning. Reception staff on the ball. Discussed my accessibility and bed preferences and allocated an appropriate room, which the receptionist accompanied me to. Breakfast choices - hot and cold extensive and enjoyable. Bedroom very comfortable; great TV screen.

Along with many other City centre hotels The food and beverage managers struggle to provide a service guests will use - especially in the events. Nearby outside facilities are extensive but guests like to be able to have a post dinner snack, or dessert and coffee back at the hotel. The focus was on expensive drinks - I only recognised one local beer.

Room was great. Clean, comfortable and quiet.

It was expensive.