Room size, comfortable bed, nice decor, good sized bathroom - some nice restaurant within a short walk, good sized breakfast wih choice, staff very helpful - despite some initial system challenges !

Nothing really !

Beautiful room but more lightning needed. The room was very dark.

Lovely room

Unfortunately, due to the location of our room (the first one at the top of the stairs), meant late-night revelers were heard throughout the night coming down the corridor and kept waking us and our dog (which led him to bark a bit). A room slightly further down the hall may have been better for us. It's a shame as the bed was so comfy, I was ready for a good night's sleep! I'd also recommend some double glazing if possible as our room backed onto the main street where partyers were heard outside.

unique hotel, love the history and ghost stories

location

heating on full all night and mattress worn out on bed . cleaning person tried entering room before check out time and rude to my wife when told to leave our room .

Excellent breakfast Good location Friendly staff Very comfortable room

Very clean, good looking room

The mattress was very squishy and the sheets felt a bit harsh

We have stayed at the Cromwell on numerous occasions now and always have a pleasant time there. We choose it because it is near to our favourite pub ( the Red Lion) and has never let us down. Staff are always helpful and friendly and I book a deluxe room and can always rely on it to be a nice, comfortable one with nice decor and with everything in it you can need. We stay for breakfast which is of a good standard, self service type and with an excellent and various choice of food.

All good. Nothing to dislike

The hotel was ideally situated. the room was clean and spacious. that staff were friendly and helped us with local information.

there was nothing I didn’t like

The Cromwell is a good hotel with everything you'd expect, and a good bathroom. Staff are very friendly - feels like a proper hotel. Food is good too. Had a business meeting there the next day, which was perfect for it.

A little pricey and the room was too hot

Booked a superior room , nothing like pictures on website! Was given room 210 - awful small room and very noisy! Breakfast was awful!

Booked a superior room , nothing like pictures on website! Was given room 210 - awful small room and very noisy! Breakfast was awful!

Room comfortable. Breakfast very good. Staff attentive.

Lots of corridors to navigate to get to room....I had a mobility issue at rhe time so this was tricky. No alternative room offered. Lighting in room was a little lacking.

bed was really uncomfortable we were locked out of the hotel - which was not a nice experience, due to attending a wedding near by, there was no one answering the phones and the bell wasn’t working apparently (said the guy who was hoovering in the function room at the back), after some banging on windows we managed to get in. we weren’t asked about our stay on check out.

Never had it

Not cleaning the room each day. Little heat in the room.

we got no sleep at all because of a drunk who was trying to get in our room at 01.45 in the morning which lasted for over an hour, he was also vommiting outside our door ln the corridoor, we complained to reception on checking out, they said they was aware of the incident.

everything

1 night stay. We booked a dog friendly room and it was great. Had a back entrance to the grass/car park area, and a front entrance into the main Hotel corridor. It meant we didn’t have to take our dogs through the Hotel to get outside. Great shower and nice breakfast. Very friendly polite helpful staff.

We liked everything. Nothing to dislike.

The room was lovely - beautifully decorated and very clean. the only snag was a light that didn't work which made the room dark - because it was Christmas it didn't seem possible to replace the bulb. The room wasn't serviced on Christmas Day and I was told that this was in the booking details (but I didn't spot that when I read them)

See above