La recepción y piscina aunque no tenia la cascada encendida

La habitación, ducto de ventilación en mal estado sucio y con feo olor, la ventana que no se podia abrir, la alfombra que estaba sucia y con olor a encierro, las almohadas incómodas y su buffet algo escaso para ser 5 estrellas ademas que no tiene ventilación natural y no es cómodo desayunar con tanto frío

Hotel muy cómodo y con excelente ubicación en Miraflores. Rodeado de supermercados pequeños, restaurantes y de fácil acceso para tomar transporte. El desayuno es apropiado.

Las instalaciones podrían ser más modernas, en especial el área de piscina.

Ubicación

El trato de su personal muy indiferente.

Excelente desayuno, amabilidad personal, instalaciones impecables

Le petit déjeuner était super bon et très varié

El Hotel excelente en global, el desayuno lo mejor

No tiene clóset!! Eso le baja la puntuación

colazione

ascensore

Great service and good conditions.Will consider if next time we go

Included buffet Breakfast was great - variety of food that you can choose from such as eggs, sausages, several types of pastries and breads, jams, and juices. They have a variety of teas you can try, coffee, deli meat, cheeses, fruits, and natural yogurts. Room was clean - as I enter there was a note on who cleaned the room. Though, it does give off a dated atmosphere. Like that the room was old, musty, and carpet seems very dusty and dirty. The carpeting is dark so can't really tell. They have some statue replicas of pacha papa and pacha mama on the wall. Bathroom was well clean, ceiling on the tub shower was a little low so there's condensation on the ceiling and what could be an early sign of mold/mildew. WiFi - is fast. It was enough to run MS Teams call excellently Location was great walking distance from several places like Lamarca, Cusco Market, Inca Market, Maido, and More! Staff were great! My Spanish is conversational but lacking; All of the staff that I encountered spoke English very well which made communication splendid. Sauna/Steam room were great - they have wet sauna and a dry sauna. They also have a pool but I don't think it's heated.

The room was a little bit dated. I stayed on two different rooms both are similar looking that it seemed old. But my friend who stayed in the same hotel had a nicer, newer looking hotel room. So maybe it's just random whether you get an older or newer room.

The hotel has spacious rooms which offer plenty of comfort and convenience, no need to jump over your luggage during the stay. It is very easy to reach the hotspots of Miraflores, they're walking distance from the front door. Breakfast is excelent, and also a small showcase of Peruvian ingredients. Although we didn't use it, there's a good gym there, and an ATM. (very important because you must have some "soles" in your wallet)

I had an allergic crisis during our stay due to air-conditioner lack of cleaning. OK, I'm very sensitive to this, but it clearly missed cleaning, as dust could be seen coming from the vent as I turned it on. That's the only concern, once fixed it will be a 10/10 hotel.

I had an amazing four day stay here, I made a number of requests and the staff were happy to oblidge.

nothing

old structure and no value for money

The breakfast was delicious, well laid out with local products and really varied. The room was clean with good size towels and a comfy bed, and when we asked for milk for our daughter they didn't hesitate to send some up for us.

It would have been nice if some of the extras in the room like M&Ms or water were included rather than having a price tag

Very helpful and nice staff - food was average - excellent location

good breakfast; bathroom products; sufficient 24 hours gym; nice pool, notice it’s with roof; sufficient WiFi; nice cafe at the lobby.

not soundproof as promised - was noisy during the day; key cards are faulty (and necessary for the elevator, I got stuck twice); room is kinda old.

Gym. Great breakfast.

Hotel is perfect, friendly, helpful and welcoming staff. Very tasty breakfast and lunch. Nice comfortable room with good black out curtains. Quiet neighborhood close to the center of Miraflores and tourist information center.

Only one small thing bothered us slightly that might be unnoticeable to others, the same music playing every day during breakfast with almost each track at the same time.

excellent facilities

nothing