Que cancelaran mi reserva y tuve que pagar otra tarifa más alta....

La cama y la regadera

Sin ventanas para abrir

Excellent services and hospitality. Thanks a lot

Staff was amazing

Bathroom door/design doesn't allow a lot of privacy

Was very good

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Excellent location - close to one of the biggest and best malls in Latin America and main road to mexico city. Receptionist and breakfast staff have a great positive attitude.

Dimly lit and depressing reception area. Breakfast and room service frequently arrived cold. Hotel said they could arrange a hire car, however after making a reservation the hotel said they could not make contact with the hire company. During our stay there was on going construction in the central commercial where the hotel is situated, resulting in noise and vibrations around the clock..

The location is great. It's in a Mall. and close to where I needed to go. COVID measures were taken and it was clean. Great morning receptionist.

It was difficult to turn off the heater in the evening. We could not open the window, we called the receptionist hourly up until 4 AM. We were not offered ANY help by the evening receptionist or a room exchange. Yet the kind and helpful receptionist the next morning told me the evening receptionist said we declined help or a room exchange. I would only return here out of need. I am also aware this was one terrible employee.

It was very nice and clean.

They charge for parking and some restroom implements.