After we left, they charged us on my credit card alleged loss of the clothing hangers of which we are 100% sure that we didn't take them as per statement of our companion who fixed our things & bags. That's unfair & in fact illegal. Forgot exact amount the charge but a considerable one. And even minimal cost, same wasn't just right. It would have been a good stay but for that experience, we will never come back. Recommending also to others that Kimberly should not be considered as the place worth staying. We really hate what they did & I still become furious whenever I'm reminded just like now.

The grounds facilities. Room are good too. Al fresco tables for people with pets.

Care for pets. We paid 1,500 but no amenities for pets given. Unlike in Kimberly Manila we got a pee pad and water bowl.

Breakfast was chefkiss

Could have been more activities

It’s the farm and animal experience for the kids. Also, the servers in the restaurant, horse/farm and pool are the true heroes of the hotel - very hospitable and accomodating. Thus, they deserve some reward from the management. I also left my ID at their property and they were able to return it to me by coursing it through their Manila Branch. Super grateful!

First, if you book through online partner like booking.com or agoda.com they will not issue you Official Receipt with appropriate Tax number receipt. They will tell you to get it directly from the site. This is the firt time I have experienced such hassle. Can’t recommend if you need OR for substantiation/reimbursement. Second, the building is outdated. Rooms are quite not that clean - a bit dusty. They should put room air filter/purifier. Third, the pool is quite not heated. Not sure if it’s the weather but the pool didn’t seem to be warm despite it is being marketed as heated pool.

Location, pool, farm, breakfast

Weak aircon in the room, no hand towels or tissues in the bathroom

so many fun activities especially for kids. restaurant served great food for good value. farm was well maintained.

pool was not clean- you couldn't see to the bottom of the pool as the water was murky. many insects inside the room too.

The hotel catered to the family. Quite a few activities one can enjoy with their kids - movie night, bonfire, animal feeding, swimming. They were even kind enough to distribute milk and cookies for kids before bedtime. The food was also good. We had a fun and relaxing time.

The shower wasn't working well in our room but that did not take away from the experience.

Hotel Kimberly Tagaytay is my favorite hotel in the Philippines. This is around my 4th stay since we discovered this hotel. They have everything we need. We didn't bother to go out, especially because of the traffic in the city. Everything's perfect! Very comfortable and clean rooms, nice play room, outdoor activities, pool (not heated though), excellent choices and taste of foods (buffet), great location, great parking lot, and friendly and accommodating staff. This is definitely our home away from home.

Adult swimming pool is not heated. But we can still manage especially during summer season. We can also not opt to use the pool since there are lots of other activities available.