I was very satisfied with my room. The room was very large and very useful. The location of the hotel was also very central. There is a metro station nearby but I never used it. There are also many options for food. The hotel staff was always very friendly and helpful. I will definitely book there again.

hotel location hotel staff discussion hotel food but its limited varieties hotel connectivity to required location

booking dot com process in booking dot com showed 2 + 1 i.e 2 Adult and 1 kid with x price, but in realty after discussion with hotel manager, could understand it is only for 2A with same x price and additional charges for 1 kid required to pay, which we had to pay it additional after discussion with booking dot com, it is saying to give the proof i.e they want the snap of the shown 2A+1Kid. after booking from were we can get it, it is not understanding by booking dot com. so hence forth we need to take snaps what booking dot com is showing while booking because after booking it might change the structure, which it shows we should not believe on booking dot com what they are showing on the screen while booking, to be safer side booking dot com says need to take snaps of what is showing on screen if it gets change to make them confirm and claim for it

highly sensitive, responsible and helpful staff.

nothing in particular.

The first impression itself was very good. The formalities were done efficiently. The breakfast was excellent. The staff was very friendly and cooperative. Finally, the location was probably one of the best possible in Mumbai, very close to Marine Drive from where we watched the Diwali fireworks. A nice walk in the morning at the Marine Drive was very refreshing. Would strongly recommend this to future guests.

Everything great about this place and happy to say they take care of all of a travellers needs, in the required amount and quality, to make on feel at home and be comfortable

Bacon & Sausages for b/fast....(wasnt there and would have liked it)

Good

No comments

Eggs

The hotel was very beautiful and all clean. The staff was extremally friendly followed by decent Room Service . I have been upgraded to the Suite Room . Located centrally .

I could not connect with WiFi though the hotel reception tried for that. This affected my work badly. It was not intentional by the hotel but may be due to some technical issues

Lots of construction noise all through the day. Bathrooms not so great, were easily getting dirty.

EXCELLENT

NONE

Location

Staff behaviour, very indifferent towards guests.

Location, staff, helpful.

Ageing fittings, toilet, beds, AC.

some small cockroach

location only and 3rd room which is given after complaint