habitación demasiado espaciosa, excelentes instalaciones y sobre todo el trato del personal, excelentes personas dispuestas a solucionar todo de manera muy rápida.

Location, facilities

Service at restaurant was pathetic. Despite not being crowded, no body bothered to take my order and they forgot what I ordered. Had to remind them after a while.

breakfast was wonderful. very quick and prompt service. The tea in kullhar was a good touch for tea lovers. The gentleman at the reception was very helpful (wears spectacles, sorry couldn't remember the name). He even escorted us all the way to the 7th floor through stairs as we avoid using lifts. soft touches in the room were great like hand sanitizer wipes, extra towels, wonderful bathroom amenities,

Morning bakeries can be improved at the breakfast buffet. The coffee at the lounge was bad. the milk had curdled when we made coffee for ourselves. had to catch a server who was passing by to check the milk and then it took almost 20-25 min to get a cappuccino. Tv was not working, may be data connection or the remote had some issue.

Not applicable

Check-in was very smooth, Mr. Yash was very kind and informative.

Location

Unfriendly staff

We had an amazing stay. Hospitality was great. We enjoyed our weekend there.🙂

Nothing just adjusted while our stay .

Overall the property did not reach the expectations of a Sheraton Group property nor of a Marriot Bonvoy Property . Hopeless experience all in all .