The rooms, the outdoor pool.

The music they played around the pool. So heavy and loud.

Lovely staff. The service dropping you into the old town. Turndown service was great. Clean rooms. Beautiful view from the pool however staff don't come up to ask you if you would like a drink etc.

No included water in room or facilities to refill your water bottles. This would be helpful when travelling. It was very expensive for a room which didn't have a view or a balcony. The experience was lovely but you can get nicer rooms for that price.

Die Lage des Hotels war super zentral in der Altstadt. Die Mitarbeiter sind super hilfsbereit. Zimmer waren schön und der Pool für die Stadt auch ausreichend und man kann dort schön verweilen. Betten waren sehr bequem und die Zimmer super eingerichtet und sauber!

Hotel war ein wenig unprofessionell. Keine Ohrstäbchen oder Reinigungstücher im Badezimmer; Zimmer wurden erst um 16 Uhr gereinigt. Am Pool gab es keinen Service.

I didn't just like this gorgeous hotel. I LOVED it, underline, capital, bold letters. The staff, the location (it's over three separate buildings, and that was great for me, to literally go down from my tower bedroom to breakfast, and to the reception area and delightful bar, and to the partly olive shaded, beds and towels aplenty, pool area) Those a la carte breakfasts sitting overlooking the best view ever, in sunshine, or on a less warm day in the restaurant with inspirational, innovative decor. One of those holiday experiences that restores your faith in the leisure industry. Beautiful room and bed/bedding, fabulous shower, daily room service with turn down service. We were given a room upgrade - thank you, to a room with a tiny balcony overlooking the street, but all the rooms that I saw looked fabulous. Also allowed because the hotel was not too busy to have a late departure. Nothing was too much trouble. I don't know what it will be like in high season, but after weeks of grey and gloom in the UK, this was the best restorative, holiday. Beautiful memories, will never forget, and already hatching a plan to get back.

I would have loved a slightly warmer pool, but it was off season and I'm sure in season it's fabulous for a refreshing dip. There was nothing to fault here, simply the best location (with warm, friendly, professional drivers to take you up and down to the marina, town, even in the pouring rain on those cobbles). Simply the most kind, helpful, warm, generous hearted - How can we make your holiday better? staff.

Location and layout staff very friendly and helpful

Rooms were over garage so lots of noise Food was a bit haphazard. Had to send a very undercooked burger back twice. Gave up on the end.

Everything - the view, the rooms, the staff. It was all perfect. The hotel having a 24/7 whats app number was helpful and they were extrememly responsive when I texted them an inquiry.

Nothing, everything was great.

Location and lifts down in to Ibiza Town

Tiny room so small couldn’t put clothes anywhere (it was like a capsule), no real value for money spent. Other things like dust on bed decor, mosquitoes squished on walls can be fixed easily. Must have been start of season. Breakfast service a bit shambolic so didn’t bother for rest of trip, no concierge, front desk (apart from one gentleman) didn’t seem to know Ibiza at all so couldn’t recommend place, people at pool bar seemed stressed. Overall for the enormous price paid I wouldn’t recommend this hotel.

Beautiful old buildings high above the town.

All good, but room was postage stamp size.