I payed a lot of money for a villa with a spa and a TV, neither of which worked. The restaurant had limited variety

The staff were very friendly and helpful. Doing their best with the situation.

Bathroom was dirty however this is because most buildings need significant repairs. Very very limited food and drink options. The fan in our room was soo loud we couldn’t have it on and no aircon. Money needs to be invested into this place to make it beautiful again. Paddle boards looked like they had been washed up on the beach. The staff were very helpful and did what they could to make us feel comfortable.

Nothing. It was the worst travelling experience I have had after thirty years of travel.

Everything. I was violently ill after drinking the water which I was told was “safe to drink” by the hotel manager. The water cane out if the kitchen tap dark brown. Nothing was available at the below sub par restaurant. The first meal after a long flight available was a bowl of chips served to us begrudgingly. Then we were told that we had to be at dinner by 5.30 every night because thats when they closed. We were left on the island completely alone every night which is highly dangerous, unprofessional and against all work and safety practices in the hotel industry. The staff hated their jobs and we felt and guests as well. The rooms were full if mosquitoes with no repellant supplied. The beds had bed bugs. The kettle gave you and electric shock when you touched it. Coming home around 5.30-6pm we waited in the dark on the ferry wharf one night for nearly an hour despite calling several times for a ferry to collect us, eventually finding out that they were waiting for staff to finish their shift to get the boat across. There were no lights on the ferry wharf, no lights on the dirty wet boats and nobody on the island. Everything on the island was dirty, broken, and smelt. We had to endure workers on the island using a chainsaw to chop down trees every day well into the night as well as the generator and laundry noise day and night. Filthy mangy cats roamed around jumping all over the eating tables and us. The Post Box is filthy and not even worth swimming to. The reef is dead and nothing really to see at all. You are unable to walk across to the main land anymore as it is always covered by water now so you have to endure endless wait times on the wharf to be dropped off or collected. There was absolutely NO CUSTOMER SERVICE. The place is a knockdown.

Excellent snorkeling location and boat service is quick and efficient if you need to go back and forth. Staff is friendly and very helpful. The island is very unique and relaxing. The shared bathrooms are ok. Rooms are beautiful with nice amenities. Dinner was excellent. Only 15 mins from the airport. Plenty of buses to/from Mele.

Breakfast needs improving. It was less than basic. No hot water showers. One of the shutters in my room needs attention.

Staff were fantastic and helpful. Snorkelling was fabulous.

Property is in need of investment. Rooms are very tired.

Great spot

There was a rat in our room so we couldn’t keep food. There was no basic cooking facilities. Bed very uncomfortable and it hasn’t been kept in good condition. They ran out of food all the time. Even straws. We would never stay here again. We stayed in 2015 and the place was great then but new management clearly don’t give a damn. The best thing about the place was the staff in the restaurant and bar and the snorkeling was great.

Stella in the office, and Kevin and Edwin in the dive shop were lovely and really helpful. The snorkelling was excellent, particularly the free snorkel safari. Our four days ended up being very relaxed and simple, once we understood how hard the recession has hit tourism.

Delightful local staff who made us a plunger of coffee and toast when I asked, and offered us lovely scrambled eggs too. 2br villa was very spacious - fabulous master bedroom but second bedroom was tiny with no opening window. The villa smelt of mildew so we kept all the bi-fold doors open (atmospheric but not possible to include fly screens), which meant we needed to use insect repellant for mosquitos. Restaurant prices were okay but the food wasn't as good as elsewhere.

Was very relaxing having the pool was great staff were lovely food was great

The property is very old & tired needs a lot of work