Very helpful and friendly hosts! Nice traditional japanese atmosphere, private onsen available

The room was very comfortable and the futon beds were great, The room had both japanese chairs and western style armchairs which was lovely. The owners were incredibly friendly and helpful and as a bonus spoke great English,, The Onsens in the hotel were really good including an outdoor onsen for private use. Also, we walked to the monkey park in less than 1 hour and the surrounding area was lovely with many local restaurants, We also had a key to get us in to the 9 local onsen. The owner offered to pick us up from the station but we wanted to walk and did this in about 25 minutes, We did however accept a lift back to the station for our early morning train.

Hosts are very helpful and welcoming, they picked us up at the station. Onsen are available :)

Amazing open onsen available all night, was snowing and it was so perfect We really loved the traditional style room The owners were really nice

Nothing

The owners went above and beyond - storing our luggage after we checked out and offering us lifts to and from the station. The ryokan was homely and lovely and the private onsen was perfect

Nothing - I liked everything

Everything about this charming Ryokan was sublime. Our room was spacious, warm when outside was freezing, and utterly comfortable - especially the beds. It was our first experience staying in a japanese-style hotel and it exceeded all of our expectations. The onsen facilities were great. They also provide you with everything you require to use the 9 public onsens in the town (gown, overgrown, sandals, towels and, crucially, the key). Read up on onsen etiquette if it's your first time but definitely give it a go. We visited all 9 in the space of about 90 minutes. The Japanese breakfast was delicious and comprehensive (fish, soup, rice, vegetables, pickles etc). The hosts were kind and charming, and spoke English. We will miss them!

Our room overlooked the side of another building which was a bit of a shame.

Everything was about the property was great!

The owners (husband and wife) are incredibly helpful and excellent hosts. The inn is a typical Japanese accomodation in a typical Japanese village and this alone is an authentic experience. Our room was very big and could accomodate 6 people very easily. The onsens are wonderful, particularly the family one. In addition the guests will provide you the key to experience all local onsens at no cost.

Just a minor nuance but it would be nice to have a microwave in the room or in common area. Bear in mind that the nearest convenience store is few kms away so you need a car.

The owners are soooo nice and friendly!!

if there’s more storage space in the room could be better

Breakfast was wonderful, I loved the open-air bath, and the owners were very friendly)

The pillows were too big and hard. It is not a big problem, but would prefer to have a possibility to choose small and soft pillow to sleep.

private onsen available at no extra charge, close to public transportation, room size was great, amenities provided

nothing

They were very kind. They picked us up at the train station, drove us to the monkey center and back to the train station. The also helped us get proper shoes for walking in snow. Very lovely and attentive stuff

Really nice Ryokan with a very helpful owner who would pick us up from the station and drive us to the Monkey Park.