Location and cleanliness

Nothing, no issues

Everything. This hotel is a winner in every respect.

Excellent location. Very clean. Welcoming staff.

Location

The website stated that carpark is available but they should say spaces are limited, the thrash from previous stay was never cleared, no hot water, unresponsive and rude staff, when I complained there is no hot water one lady on the Frontdesk replied annoyingly, “it’s ok, don’t really need a bath in the evening, just take a bath in the morning”.

Great location close to the centre. Friendly staff and good value for money.

The hotel is on a busy road so if you are a light sleeper, maybe request a room at the back of the hotel.

Location was excellent Staff helpful Good self service continental breakfast Definitely would stay again Good value for the amount paid

The room was immediately underneath the reception lobby which had a hard wooden floor. Meaning every step taken by every guest reverberated through our room.

Staff were very friendly and helpful. Convenient location with parking. Perfect for visiting centre of cambridge on foot.

Clean, comfortable, convenient. Nice towels. Good breakfast.

Very little

The location was perfect.

The bathroom was so small and the sink in the bathroom something you normally see in an under the stairs cupboard bathroom. When I put the tap on the sink was so small the water spilled out the other side and soaked my clothes. The breakfast was ok but would have been improved with warm eggs.

Room was fairly small but well-ventilated (window that opened), and quiet with comfortable beds. This hotel does not have dining facilities, but staff were happy for us to bring in a takeaway. Very pleasant service, including bags storage during the day after checkout.

Earl Grey and mint teabags in the room would have been a bonus, but to be fair, we could have asked!

The hotel was lovely: great location (walking distance from the train station, the city center and the universities). The staff was nice and available for any question. The room was clean, comfortable, and quiet even if located on the ground floor, with view on the street. There is a comfortable desk and free Wifi available to work. I didn't have any breakfast.

Everything was great!

Check in/out was easy, staff is very competent and my stay was smooth in general. Good value for money, location is fine too.

The room could have been a little bit more clean. The reception is not attended at night, which is not an issue but maybe should have been said in the listing.

Location....walking distance to eatery places and city centre.

Good location for what we wanted to visit. Room at rear of hotel was reasonably quiet.

We found the bed very uncomfortable and the bathroom was inconveniently laid out. Also there were no tissues in the room and when we asked for some, they were not available. It felt like corners were being cut. The window could not be opened as well - it would have been nice to get some fresh air occasionally.

Great location.

The room was very small (for example one has to sit sideways on the toilet because there is no space for the legs) and not particularly clean (there was hair in the bathroom and on the sheets, and the towel looked used and had a big yellow stain on it). The bathroom has a big window with just a sheer curtain so that at night when the light is on, neighboring houses can see right through.

Great location, quiet, friendly staff

Bathroom very small when you sat on the toilet you were right against the wall if you were left handed I think you would of had trouble wiping. Extractor fan full of dust. The door to bathroom had windows of frosted glass but you could still see what you were doing in there and needed a little more attention to detail with cleaning. Curtains tied back with string could of found something a little better I thought. Couldn't open door to the room without banging the wall.

The breakfast venue - excellent.

Nothing

Room spacious and clean, modern bathroom, very quiet. Staff friendly and very helpful. Close to city centre, shops and restaurants.

Good location. Convenient for getting into centre of town. Happy to store luggage after check out. The member of staff on the front desk when we checked out was very friendly and helpful.

Limited parking spaces which were all full whilst we were there. Some road noise as we were on a room on the front and the windows only seemed to be single glazed. No communal space/ lounge/ bar etc although it did say there was one in the handbook in the room. Nothing to put it above a Travelodge.

Location great, staff very friendly

The room (in the basement) was unbearably hot! The heating was off but we still had to leave the fan on (in February!) Also, on the website it advertises complimentary breakfast for all guests but this was not the case when we arrived.

Breakfast good, staff very friendly, rooms clean.

Only 5 spaces for car and because full took 1hr to find parking. Rooms far to hot and couldn't turn off. There was an air conditioning unit but seemed a waste to use it when by turning radiator off would have saved on energy. We had a standard room but was small.