The location is stunning, the rooms adequate, although I would not say 4* The pool is lovely. The dining area from a view perspective is amazing. The infrastructure of the place and initial investment is very high but the finishing touches are poor.

The service levels, in all aspects, FOH, dining, pool area, bar was by no means 4*. They are clearly trying but at this early stage just not there, even though they are charging premium prices. An example is the pool area music. It is provided by placing a ghetto blaster at an upper window and blaring out quite high energy music. It starts at 10am no matter what. On our last morning there was just us (2 x 50 year olds) and another even older couple relaxing by the pool until it was time to depart. But that ghetto blaster was still turned on at 10am regardless. This is what I mean by service levels, no initiative, just following process. The food in the restaurant was okay but expensive compared to town and far inferior.

The location

The bathroom Ther id no coffe at the room

incredible views, friendly staff, 12:00 p.m. checkout, great pool and outdoor area.

Room rate was too expensive for quality of the room. Another hotel in the area has much larger and updated rooms, an excellent breakfast and has rates forty percent less expensive.

everything was amazin

does not apply

Based on the south bank high above the Douro, the rooms, each with a private balcony offer amazing views over the river. We were checked in and attended by a professional team. The beds were massive and comfortable. We had a really good buffet breakfast and dined in the restaurant at night. The food was well presented and the restaurant seemed to attract non-residential bookings as well as people staying. The drive the following day along the river to Pinhao was truly spectacular.

The restaurant was a little pricey. That said the location is a bit away from the alternatives in the towns of Peso da Regua or Lamego high in the hills.

Modern hotel with stunning views from every room, across the Douro River valley. Parking outside the door. Great meals and (mostly) very friendly, helpful staff. We enjoyed it so much, we extended our stay by a day. It was fun having a pool table to while away a rainy day.

If you're going to charge to use the pool table, perhaps the equipment should be in better condition - all the cues were broken and the felt was rather worn.

Great views of the valley from our balcony. We had the half board and the meals served were delicious. Breakfast was good

No slipper provided

We absolutely loved our stay at this hotel, from the reception, to the staff, to the room, to the view and especially the food. I would highly recommend staying here and look forward to returning.

The service was excellent The staff were friendly and helpful. The food served was of the highest quality and delicious. All in all, we thoroughly enjoyed our stay in Delfim

The staff is amazing! Very good restaurant and wonderful service. Rooms are surprisingly spacious. Castelbel toiletries— a local Portuguese brand. Front desk organized a day trip for us, which was fabulous. The views from this hotel are breathtaking. Breakfast is delicious, lots of local selections and fresh fruit. Perfectly cooked sunny side up eggs. The bar is fantastic, we ate every evening meal on site three days in a row. It was that good, and we are generally picky. We are already talking about coming back again. Linda and Vanessa were two of our favorites.

Amazing views, super helpful staff, and a delicious restaurant

slow WiFi

relaxing

not able to walk anywhere

View from room was amazing and room very comfortable. Easy parking. Facilities excellent including outdoor pool, sitting out areas, well stocked bar and serving tapas. Breakfast was superb.

The glass window between the ensuite bathroom and the room was a tad quirky!

Staff was really helpful and gave great info and directions on the area. We had dinner both nights at the hotel and it was all really good. The view from the room is amazing and the area around the hotel is really quite.

Nothing

The professionalism and helpfulness of the staff. The extensive breakfast also.

The bedroom has limited closet space.

Everything. Location is breathtaking with all modern rooms having a balcony or patio view over the Douro River. We stay every time we pass through the area and never even consider any other hotel in the area. Lovely breakfast and evening meal with the option to dine outside. Inside or outside you dine with the amazing view from the floor to ceiling windows. Parking excellent, really important to us as we stop on our way to our Portuguese home from the U.K.

Absolutely nothing not to like.

Very nice position with incredible view of the river, nice rooms and beautiful swimming pool. We really liked the food, we recommend to try not only the restaurant but also the bar near the pool for very nice dishes in a quiet and unique setting sitting on the terrace at the ground floor. Staff extremely nice

In one of our rooms the bathroom (and toilet) was open space, in our opinion a door to separate from the rest of the room would be more comfortable From the hotel it is almost impossible to take a walk, maybe would be nice to allow for a stroll in the vineyard

The view and facilities in the hotel were even better than the photos. The hotel's elevated position overlooking the river was superb and the pool area beautiful. The restaurant was also surprisingly good, we had one of the best meals of our holiday here.

The level of English spoken by the staff here wasn't great compared to other places we stayed. It wasn't properly explained how to get to our room and we spent 5 minutes wandering round outside after check-in before we found that you could only get to the room on level -2 via the lift.

Wow, what a beautiful hotel! And the view was amazing. Big plus for the private balcony over the vineyards.

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Great location, staff were very nice, happy and helpful. Nice pool. Amazing view!