Breakfast was fabulous. Room was spacious and well laid out. Very tranquil. Beautiful gardens. Staff was exceptional and wanted to ensure a great stay.

Didn't like QR code for services. I detest QR codes and don't like looking at my phone for this info. A written option would be preferable. Also, light switches were very complicated. Better labeling for what switch does what would be better.

Amazing location. Great facilities. Food and spa was amazing

Rooms on the palace side are much better. we only got to stay on the palace side during our second week

Location and service

Check in can be improved

Room and mattress, quietness and the overall ambience

Check in was protracted due to other customers. Eventually the conceive checked us in .....

Beautiful rooms (in the Palace) and exceptional staff

Nothing

location, clean, food

We booked for one price in pesos through booking. .com, but were charged by highest price at the hotel. most of the staff doesn’t speak English

beautiful property great location excellent facilities

unable to secure bookings at restaurants upon request cost of breakfast very high

Wonderfull Service, good rooms, beautifull old building. Perfect location. Very goood concierge service, Lucio was very helpfull.

One one the breakfast restaurants is vegan, but no way to guess. No eggs or butter for breakfast. Got a transfer to the airport, the driver almost crash us twice. Not up to the task.

Lovely historic hotel. Staff was wonderful front desk, housekeeping, concierge, and front door staff all went above and beyond. Appreciated being allowed to check in early given our 12+h travel day. Housekeeping came twice which was appreciated. Concierge was very helpful in helping us with reservations to tango show, tango classes, cooking class, and covid test. Overall great stay and would highly recommend. p.s. love the Recoleta neighborhood.

Less about the hotel and more about Buenos Aires. Economy is in shambles make sure to bring plenty of USD. A lot of places only accept USD for payment (classes, shopping, covid test). Don't take money from ATMs my friend and I had three machines process withdrawals without returning cash so headache with dealing with bank back home. Instead know that you can get pesos from concierge and charge to room for a 10% fee, totally worth it! Also, concierge will always ask for cash pmt but always ask if you can charge to the room for a fee. We were low on cash so that helped significantly. One incident we did have was miss communication between concierge and the span, a different price was charged than what concierge had provided and also different from spa menu. Make sure to ask for price prior to appointment directly from spa.