location

booking.com advertised price vs real costs

Very large and well furnished room. Broad choice for breakfast and i liked everything I've eaten. High security standard. I had to change my travelling plans after the cancellation deadline and the hotel management kindly accepted to change the reservation without chargin me the penalty. I really appreciated the effort. I will surely return to Westin nest time i fly to Dhaka.

Nothing in particular. The only complain is about the fact that the guy at the check-in desk couldn't find one of my collegue reservation (again made via booking) and he wasn't very cooperative. Perhaps he wasn't simply in a good mood, but I woulnd not expect such behaviour in an hotel like this one.

Wonderful staff. Great bed

A bit dated and overpriced

Breakfast was excellent

Fancy bathroom, good breakfast

My room is exactly next to the elevator. Very noisy at night. I can hear elevator up and down all night

Everything and If you’re planning to stay in westin I would recommend to look for Nur, he’s very helpful and kindful guy!!

N/A

Didn’t get my double bed in the room as promised. There was a door between my room and the room beside mine. It was extremely noisy.

All kind of service

lunch & Dinner less item

I paid via 14135tk with booking.com but when I arrived at the desk they were asking me to pay 23000 after a long argument I paid 19000 which I believe I been checked by hotel staff and not very happy for this and still don’t understand why I paid this extra money this is unacceptable. Also order some some food at 2:45am and I got this food at my room at 4:15am after I fallen sleep such a poor service I will never go back to this hotel neither I will recommend this to someone.

You have an amazing staff , you should be very proud. I found your staff most accommodating, friendly and overall very happy team.

This facility needs a renovation, it is not to current standards as I compare to other Westin hotels I have stayed at.

Rooms were very spacious, comfortable, and fitted with every possible amenity. The location was very convenient and the staff were very warm and welcoming.