Nothing. All bad.

The worst experience of my life. To begin with, the room smelled super bad the second we walked in (like someone who hadn’t had a shower in a few weeks had stayed there before). Then, a few spiders came out of under the bed (it was noticeable that no one had ever cleaned under the bed for a long time). Besides, all the rooms’ windows face the hotel corridor, so all the noises from the corridor or people in other rooms can be perfectly heard from the room. It is never quiet, making it difficult to have a proper rest. On top of that, the light in the corridor has a movement sensor, so every time a person walks along the corridor, the light turns on and all the brightness comes into the rooms. Terrible place to rest.

Two electrical sockets near the bed. Free water at any time. Good location near El Centro, and close to supermarkets, restaurants, public transport and Plaza Botero. Fan in the room. Hot water in the shower. Very nice, friendly and helpful staff.

Although there was a fitted sheet on the mattress, there were no sheets to use under the blanket and fleece that were provided, so it was a little uncomfortable in bed. I was told that I had to pay almost DOUBLE if I wanted to pay with a credit card. I understand that credit card companies charge commission for vendors to accept payments, but there is absolutely no justification for an 84.5% increase in charge. Two separate staff members confirmed this totally unacceptable increase in cost for credit card payments: 84,000 pesos for cash (the amount shown in booking.com) and 155,000 pesos for credit card.

Clean and cheap

It is in an unsafe part of the city with so many homeless people everywhere. I was told not to go out at night and a tour guide suggested I moved. You can hear everything through the walls. Couldn't easily reach the tap in the bathroom as it was so small

staff was very nice, free coffee and water. hotel is very basic but well clean and tidy.

the area is quite dodgy at night (obviously not their fault) so take taxi/Uber going in or out if it is nighttime

Clean!

Location!

The room was fairly private and quiet most of the time. It was a bit small, but it felt private and was fine for a few nights. In the centre close to museums, etc, good location. Good wifi. Free coffee and water. Lots of places to eat nearby. Nice staff

It was fine

The overall experience (room, staff, etc.) was good, nice place. Only the surroundings seem to be quite dangerous.

location and cleanliness

everything was good