Secure parking and easy to get to having crossed the border from Mexico

It had beds and a shower. They let us put our food in the fridge and use the kitchen.

Very lacklustre dated room, light bulbs not working, Staff on the front desk seemed to have a poor and unhelpful attitude. Disinterested in helping us with storing our bags or giving directions. Told us they would book a taxi for the next day and failed to do so. Downstairs smelled a bit musty and damp.

The worst service in an hotel we've experienced. Upon check in the lady at the front desk wanted to charge us the wrong price, which was 200 Belize dollar higher than the confirmed amount by Booking.com, which we could show proof of. When we asked her to explain, she said it was commission, which should not be charged to the guest. All she said beside this is that it's the price the manager writes down, so we asked to speak to the manager, then all she had to say was that the manager is not there and busy. This cannot be called service. All of a sudden she did manage to call the manager and the manager confirmed we had the correct amount. We received no apology. When we asked for an invoice she couldn't give it to us, as only the manager can do this, the same unavailable person. All in all would definitely not recommend staying in this hotel. Service is incredibly bad.

Easy Inn felt safe and welcoming, which was really important to me as a female solo traveller in Belize for the first time. Staff were the highlight. Room spacious with everything I need and good access to public transport to go into the city centre.

Location

Location

Staff was ok but the real issue is the facilities. It took about an hour and a half for the ac to cool the room and the bed was uncomfortable.

Location to the event i travelled for.

AC didi not work well in my room. No hot water for shower. Matress was hard.

Nice big room, lotsa (warm) water in the shower, good bed overall very clean, delivery food service

Nothing really, but location requires taxi