Location and staff

Water was extremely hot. Unbearable even for hands

The Hotel is located in the heart of Miraflores, which seemed to be safe, and right next to a couple of fantastic restaurants. Also, the bed is super comfy and I enjoyed my stay in that regard. Internet Access was also very good and the Wifi worked without any issues.

- TV was in Spanish only and it took two people 45 min to set one channel to English. An English manual how to do that would have been nice. - The TV remote did not work from the bed. Even after telling the receptionist twice, I felt like they did not understand what I was telling them. - The breakfast was a disappointment. They did have a little bit of variety, but it looked sad and I expected a bit more. A milk alternative would have been nice as well. Some Oatmilk for example. - I did not have warm water on the first day and on the second it was boiling hot without me being able to turn it down. They did fix it while I was having breakfast though and it worked perfectly afterwards.

It was closed to downtown, a lot of places to eat and to enjoy. The conference room was nice

The receptionist has many duties to do. The hotel was empty with few staff available. Breakfast was limited

spacious rooms , I stayed there before in 2019, I guess the instability of the government , made things unbearable for the economy , so therefore it was no a valuable stay .

the water was turned off several times, the elevator was being constantly checked on at one point I was locked inside , as it didn’t move .

I’ve stayed here before and loved it back in 2019, but I believe siento the government unrest , there where many problems worth the elevator and the water .

issues with elevator maintenance , and the shutting off the water for maintenance ,

Rooms were comfortable and clean.

The hallways need a remodel to match the rooms.

Location

none

the soundproof rooms, and the size of each room

n/a

I’m bad condition

There aren’t enough services. The building is in bad condition

It is a good hotel, however it has not the standard of a 5 star hotel. Everything is pretty basic. Gym is ok, but very old and not maintained. Room size and beds are outstanding. Really comfortable. Location is very good.

See above. Keep in mind that you are charged 10% service fee of your total price. This 10% is not included in the final price. Some hotel in lima charge the 10% others don't.

staff is great, bed comfy

breakfast isnt what it used to be and had to request room cleaning

Staff, location

toilet fixtures need repair and maintenance, handles falling off the wall

The staff were very friendly. The hotel was on a quiet street but very walkable to the touristy areas which we liked. Our flight times changed and they kept our luggages for a couple more hours free of charge.

Liked everything.

Breakfest was OK.

Theo had no Softdrinks and Water.

Comfort

Overpriced, for the same price of this room I got a similar looking appartment with a jacuzzi

location, modern look, short walk to everything, great service and gym

none

Very nice hotel , clean and really met our expectations. Would choose it again .

Breakfast selection is a bit limited, but good .

really poor breakfast, but otherwise everything was very good

Breakfast is good . WiFi good