good location and handy to walks along the ovens river; friendly enthusiastic staff; river view

Nothing really.

location perfect close to everything

I could smell a stale odour like cigarette when I first arrived/ was worried about having an asthma attack receptionist did not show any concern and was adamant room was clean I could not reach the microwave to put in/ lift out things safely breakfast / lounge was closed so we had nowhere to go apart from small room unpleasant

Single bed was a little uncomfortable.

Clean, comfortable room in a lovely location on the river.

Location

n/a

I LOVE the view from my room. Absolutely beautiful. The owners are very nice and hospitable. It was so lovely to swim in the pool. I was here the first time in November 2021, the pool was dirty. Couldn't swim in there. It was terrible. However, now there are new owners and the pool was sparkling. It is clear the new owners are far superior in their care of the property. I returned because of the view and I was very glad to find the new owners care about the property and it shows. Thank you for a wonderful stay.😊💗

Nothing I didn't like.

The staff were friendly, the bed was comfortable and the location was perfect. It was good value for money.

No complaints.

location and friendly staff

bathroom needed work , awkward breakfast prep area , walls dusty

Short walk into town. Room was small but clean and bed comfortable.

Grounds/gardens could use some attention

Very friendly and helpful hosts. Great location close to town.

Bit dated but reflected in room rates

really enjoyed the outlook of this property on the river

close to town. great value accommodation. the new managers are making really good improvements to the property.

nothing of note

The Riverbank Motel is under new management, and they are doing a terrific job. The rooms have been renovated and look very chic with the updates. The room was bright and inviting, and the bed was really comfortable. The view was magnificent. Worth a million dollars. The owners were friendly, accommodating and really helpful. The cold fridge at reception was a wonderful touch seeing that it was 36 degrees when we arrived, and a cold drink was in order. There is ample parking, and the motel is only a short stroll to downtown Bright and the shopping area.

I didn't like the fact that Booking.com were not forthright in providing our banking details to the owner, even though when you book a motel you are required to fill in all your banking details. This meant that the owner was ringing Booking.com to try and chase them up for our details. Apparently this was the situation with others that were also checking into the motel.

location is amazing and staff exceptionally friendly and helpful