The room was fantastic, the bathroom was great and had an Arab-style bidet (hose) with a nice selection of amenities, and the Hotel's restaurants were truly outstanding especially Nobu. The breakfast (accessible through Hyatt's side) is recommended and worth splurging over.

Il letto e cuscino. (the bed, blanket and pillows )

The lighting in the corridor. Its too dim I guess.

location and clealiness and some staff are polite and understandable 😊 but some staff is arogant😌

nothing

Loved the room and staff were very attentive from the houskeepers to the check in staff were all well trained.

Tried to buy the bathroom robe and they declined due to shortage of them.

it’s just Awesome

Nil

the bed, the food, the toilet especially! my wife really loved the toilet!

internet could have a bit better other than that nothing else

comfort and accessibility

none

Nearby Mall

Price

I like the location. It's near some of the places I needed to visit.

They didn't have the pool because it was being renovated. My son and I chose that hotel for their lovely POOL! The one that was on the pictures. But when we went there, it was empty. So we were very, very disappointed. We also didn't like the smoky place (cigarette smoke all over the lobby. And we had to go to the nearby hotel for breakfast (I wouldn't have minded if I was told about it beforehand). But there were so many things that they didn't mention on their site.

Rooms

i have stayed here a number of times the staff are brilliant very helpful with everything, the management always take time to see you and accommodate any of your needs. great location

unfortunately i had wait 25 mons for my breakfast and was stone cold when arrived

clean, good location for airport stop over

nobu restaurant is not open for lunch on week days only weekends. limited options for eating. long check in queues. breakfast not included.

The staff is amazing, the location is wonderful, and the food is out of this world. My fiancé and I came for my birthday and they upgraded us to the SUITE for free. It was incredible! 2 rooms, a soaking bath, multiple bathrooms, all inclusive mini bar, and those fun Japenese toilets with all the buttons. and and and a birthday cake delivered to our suite! (thank you so much for the upgrade Kat) We have our omakase dinner in Nobu and lunch at Hidemasa! This is how you get a customer for life. Nobu will take care of you for 1 night, so you will come back for trip 2.. 3.. and so on. Excellent customer service is shy from what I experienced on this property. You are not booking a room but an experience! Will most definitely, be back. Thank you Kat and Allysa for the personalized experience!

I loved how clean and spacious the room was. The king size bed was luxurious and the amenities in the room was exceptional. I definitely took advantage of the Nespresso espresso maker. The bathroom features was also great, especially the bidet. The view of the gardens, pools, fortune egg, and adjacent hotels also made the experience beautiful. Seeing all the gold windows, the light show, the blue waters and colorful flowers made up for being more of a city hotel than by the bay. The dining options was also great from the standard coffee place to premium restaurants include Nobu itself. Red Ginger was great for a late lunch with its range of rice dishes. Hidemasa was perfect for a light dinner if you select from the appetizers and also the Hokkaido Shiyo Ramen was delicious and filling. I also had brunch at Breezes poolside and the fried milkfish with garlic fried rice and egg was a good way to start the day. The pool was also really good especially early morning to swim laps and lay out on the lounges.

I didn't like that the smoke smell from the casino travelled throughout the hotel and stuck to my clothes and hair. I also hoped the other pools were free to access if you stayed at any of the hotels.