非常古朴的一家日式酒店，周围环境超级好，适合休闲放松。

服务人员时间观念需要提升，两次预约温泉都需要电话提醒。

Incredible staff and location

No lounge to sit and chat and drink in comfy chairs etc

This is an exceptional hotel, well-located in a great section of Kyoto. The afternoon drink and snack by the river was most appreciated. Really attentive staff. We recommend a visit to the new museum next to the hotel.

It would be useful to have some western choices for dinner. The original room offered was unacceptable but the staff found an ideal room for us.

Gorgeous room, helpful staff, amazing facilities and activities. everything was just perfect

nothing

The staff and service were extremely friendly. The location was incredible; right next to the river, which was beautiful to wake up to every day.

The staff are very polite and helpful, best hotel service I've seen since I came to japan. The hotel is located in the best area where you have a view of the river from the cafe. You can go sightseeing in kyoto or to the bamboo forest with 10 mins on foot. You're also near a train station.

Adding microwave would improve the experience more.

Magnificent location.

A quiet and beautiful respite from the city. The garden and river views are lovely and the free champagne at the waterfront cafe after a long day of walking was greatly appreciated. The staff were welcoming and helpful every step of the way.

Would have liked to know that visits to the on site onsen require a reservation.