atencion y limpieza

We absolutely loved our stay in this self contained accommodation and immediately put the kitchen to use cooking up a big pot of corn chowder to heat us up while it was cold and snowy outside! It has been so tastefully decorated and was super toasty and warm. It was also perfectly located near the car rental for our patagonia adventure and walking distance to both the waterfront/harbour or downtown. It was everything we could have hoped for and gave us a much needed chance to just relax and recharge after 2 months of travelling throughout South America before heading to Torres del Paine. The price was competitive with other nearby hotels but with the added advantage of being self contained. Extra bonus being supplied with access to Movie Star and being able to watch movies in english! Highly recommend this accommodation!

We loved everything so not a dislike, but some suggestions for further improvement would be to possibly include some milk for coffee and tea facilities and add some more utensils i.e. tongs and peeler and foil for the oven tray (although we were able to get the latter from a supermarket and left it in the room for the next tenants)

everything was just lovely - the rooms, service, location and good value

The location is perfect as it is in a quiet spot between the waterfront and the main part of town. The kitchen was well stocked with everything you could need to actually make your own meals. The space was also very aesthetically pleasing. We got fantastic and friendly help from the staff and owner when we needed to have taxis booked, our luggage stored, and our tv/Netflix connection fixed. Would stay here again!

I am grasping a bit at straws, but maybe there could be another hook installed to hang bathroom towels on?

Amazing service! Kept our bags during our W-trek and even let us pick them up late at night on return. Beautiful, spacious, comfortable room!

clean, comfortable and great location. also quiet. friendly staff. stored our bags while we hiked. price seems appropriate. good value

We stayed at Toore before and after our TDP trekking. The cabins are stylish and include everything that you need (even things like olive oil to cook and Netflix to chill) and the beds are really comfortable. The personnel is very friendly and where very accommodating, we could store our bags multiple times before and after our stay. Laundry service next door which was also really good and close to the waterside, great location. Best value for money in town.

There was quite some noise which we couldn’t place where it was coming from. Bring some earplugs if you’re a light sleeper just in case.

Well equipped room (larger than expected). With kitchen where we prepared food to take camping. Very comfortable and quiet.

Blinds are not very thick and we stayed in mid summer so the room wasn't dark at night.