La calidad del servicio es espectacular, así como su limplieza y comodidades. ESPECTACULAR el WIFI. Lo destaco porque en general en todos los hoteles, cabañas o alojamientos que visité el WIFI en algún momento falla. Aquí fue PERFECTO. Al punto de descargame cosas pesadas del trabajo por la red, e instalar un Chromecast propio con el que pude ver en streaming películas de mis propias franquicias. El desayuno: EXCELENTE, por calidad, abundancia y presentación (algo que es para destacar). Muy cómodo el estacionamiento. Muy atentos y serviciales todo el personal de allí, tanto en estacionamiento como en servicio tecnico y de entradas y comedor TODOS. Punto final, lo dejo por la UBICACION. Ciudad del Este se caracteriza por sus negocios, ofertas variadas de todo tipo de productos etc. Si alguien va de compras allí, no puede dejar de ir a este servicio genial de Hotel. Está a UNA CUADRA DEL CENTRO NEURALGICO de todas las compras, Y A UNAS 5 cuadras de su shopping principal. También está a 4 cuadras de la salida hacia Brasil, lo cual permite, a nivel de compras, ir revisar negocios, ofertas, volver y volver a salir. GENIAL.

El sector de pileta es un poco chico. No fue algo que yo necesité en especial, pero entiendo que resulta generalmente pequeño. Finalmente en dicho lugar, el primer día habían puesto unos sillones que permitían recostarse allí cómodamente, pero luego fueron sacados... de manera que si uno quería permanecer en el lugar solo disponía de sillas y unas pocas reposeras solamente para estar ACOSTADOS. Este punto, no crucial me pareció injustamente pobre, porque con los sillones del primer día, ni me gastaba en este comentario.

Excelente terraza, comida y trato de todo el personal.

localizaçao boa

Na hora do check out quiseram cobrar itens que nao foram consumidas

Breakfast was great. Staff were friendly. The room was large. The bed was comfortable. Wifi worked well.

No hot water for shower in the evening. In the morning the water was hot. If we were able to take hot shower we would have rated this hotel higher. It is not a major issue, but the toilet paper was one of those sheets in a plastic box fixed on the wall and one has to pull out the sheet one by one, common in public toilets.

Tudo

Nihil

Funcionários gentis, desde a recepção até a garagem, excelente comida do restaurante, café da manhã bem completo, roupas de cama impecáveis, e ótima localização,

Atendimento dos funcionários, comida do restaurante e localização.

Probably one of the best hotel in Ciudad del Este. The room was very clean, and the location is in the middle of the commercial area of the city. Unfortunately on Sunday everything is closed.

This is more a suggestion than a complaint, but we asked the pool bar for a coffee with milk, and our request was denied. The reason was ridiculous, according to our standards. It was... Sunday, so they don't have milk on Sundays! It would be so easy to go right in front of the hotel and buy a pack of milk for the customer satisfaction. But, in compensation, the dinner at the same restaurant was really great and tasty, and the service was exceptional.

Café da manhã muito bom, localização ótima

Os elevadores

Very clean, new bedsheets, huge room, comfortable bathroom, fast internet, good breakfast, rooftop bar and restaurant with a nice view over the city. The hotel checked me in much earlier than the official check in time which was much appreciated.

Room size Staff

Breakfast

the location is great if you are in the city to shopping

the shower isn’t good because the pressure isn’t enough

We liked two queen sized beds. Perfect pillows. Roof bar with swimming pool. Very good breakfast. Parking included in the garage. The reception people were very helpfull and friendly.

The gym machines were bit broken and outdated.

Staff Atention and rooftop menu

The maintenance of the building.

The bed and room are very clean and comfortable, the breakfast with various choices of breads, fruits... is good! They offer the late check out for us to meet the need, very appreciate that... A restaurant in the penthouse with great view, nice to seat there have a drink in the night time...

unfortunately, the toilet paper is too rough in my room ( but my kid's room is Ok) and the seat of toilet seems out of order, can't be seated smoothly, need to repair... price is a little bit higher..