The view is spectacular and the apartments are in a great location. The apartment is clean and tidy. Tram stop is out the front, supermarket across the road.

location

We stayed in Room 2805 on the nights of 03/03 and 04/03/2023. We booked through Bookings.com and paid $1710 for the 2 nights (confirmation number 3117539450, booking name Claire Billing). This email is to express our dissatisfaction with many aspects of our stay. Please see below a list of issues and corresponding photos. Several hooks in the main hallway were falling off leaving unsightly holes in the plaster. The carpet was filthy dirty. Especially in the main bedroom, the carpet is beyond steam cleaning and needs replacing. The dust built up around the edges was revolting. The hard floors had dirty drip marks on it and the edges around the cornice were filthy and had collected debris and dust. We got dirty feet from walking on the floor barefoot. The paintwork was chipped and had scuffs on it. The whole apartment is in dire need of a re-paint. The footrests and cushions in the loungeroom had visible spills. The shower in the main bathroom was coated in a slimy sludge around the edges (that wiped off when rubbed with foot). It was evident the showers hadn’t been cleaned for quite some time. Liquid splashed up the wall in the loungeroom Dirty finger prints on TV, powerpoints and bathroom mirrors. Powerpoints were dusting and dirty. Cobwebs inside and outside on the deck The fridge has no handle and was difficult to open The wine glasses were an odd set and didn’t match Several dishes (drinking ware, crockery and cutlery) were dirty. Some had food remains on them. All kitchenware had to be rewashed before using. The bottom sheet on the beds were tucked in a lot down the bottom and not at all at the top, exposing the mattress protector The beds were made with the top sheet and blanket tucked in extensively down the bottom so when the person got into the bed, they were only covered from their waist down. Beds had to totally pulled apart and remade.

The location was excellent. The tram stop is right outside the front door of the building. The apartment also had great views.

The furniture was a bit worn out and damaged. The balcony was not clean and there was no stools to use on the balcony or in the lounge to sit and enjoy the amazing view.

Great view. 3 bed 2 bath apartment for 3 couples attending the Australian Open tennis. Free tram right at the door. Woolworths supermarket 100m away once we found the shortcut.

Everything was awesome. Great staff, great location, clean, amazing views.

The tv wasn't a smart one, and the sofa was uncomfortable

Very good location with a free tram service right outside! Lovely facilities! Apartment was very nice and well equipped

beautiful space , views , worth the money

Great penthouse, spacious and clean. Everyone had a comfortable stay.

The trip from the carpark to the lifts is a bit of a maze but once we found our way it was okay.

the view

Location excellent, everything close by

Nothing I can think of

Great location, very handy with a tram stop right outside the door and a Supermarket 100 metres away.

Good location with free city tram service at the door. Kitchen and bathroom facilities good. Management staff on site.

No shelves for storing clothes. No side/coffee tables Our balcony was small and just big enough for one person.

Free tram directly outside apartment block giving easy access to CBD and other tram lines, security of building, cleanliness of public areas, Woolworths a couple of minutes walk away.

Strange that ensuite was attached to the room with twin beds and not with the room with double bed. Also main bedroom had no air conditioner while the second room did. Main bedroom had no fan either.

Staff were very helpful. Great location if you want a seat on the tram to the tennis.

The smell. It smelt like rotten garbage in the entranceways and lift.

View

there is no reception, if you need anything during the weekend you can't get it till Monday. My booking was Friday, Saturday and leave Sunday. The microwave was broken, so when I called them, they told me they were going to fix it on Monday. Otherwise, everything was perfect.

Everything - accessibility to tram services and the city. Great water views. Modern facilities. Clean and stylish. Access to lots of great eateries and close to a supermarket.

There was nothing we didn't like about our apartment and it's location. It was ideal.

the view and location

the security staff