The apartment was very spacious with lovely beds, beautiful kitchen area and nicely presented

The decoration was tired, lots of marks on the walls and carpets. We were disappointed with the kitchen equipment in the property…no trays for cooking, limited condiments ie no salt, pepper, no dishcloth for washing up and the tee towel was smelly! The most disappointing was the poor customer service! We could not get into the property as we were not sent the key code and could not get a response on the emergency number. When we eventually spoke to someone they kept sending automated replies which did not answer or solve the problem!! When I booked the property I was told departure luggage storage was included which it wasn’t! Despite this being the fault of the company they refused to help and kept sending automated emails rather than speak with us! I found the staff to be unhelpful and very in personable. I regret to say, although we visit Edinburgh every year, I would not book with Altido again or recommend them and struggle to see how this property has been listed as 5star!

Very well looked after nice and big rooms very specious bed was comfy

The sofa bed was uncomfortable and we had no sheets or covers left for us for the sofa bed

Gorgeous apartment, extremely clean and great location. Would definetly stay again!

THE APPARTEMENT IS LARGE AND SPACIOUS WITH A QUIRKY WALL THAT OPENS TO REVEAL THE BEDROOM. THE BATHROOM IS LARGE AS IS THE WALK IN SHOWER.

THE LOCATION IS NOT THE BEST..SITUATED ON A BUSY ROAD JUNCTION. YOU CAN HERE REVVING TRAFFIC AND LOUDER LOCAL TRAMS UNTIL YOU GO TO BED. THE MAIN DOOR TO THE BUILDING DOES NOT LOCK. IT DEFINATELY REQUIRES SOME SORT OF DOUBLE/TRIPLE GLAZING TO THE FRONT WINDOWS.I WOULD NOT CLASS THIS AS A 5 STAR APPARTEMENT.

Amazing place bright, large and high Ceilings. Wi-Fi was working perfectly. Would definitely come back and stay there again