Ching was fantastic with communication -she will organise anything you need - tuk tuks, taxis, trips, chefs to cook for you (recommended), massages too. She will get straight back to you once messaged. Villa is clean, very spacious, bedding & bedrooms & bathrooms very comfortable. Washing machine for use, wifi, pool towels, all excellent. It's postition on the beach is perfect & peacefull, it has fantastic views and some good places to eat within a gentle stroll. The tuk tuk can take you to Ao Nang -about 10mins away- where it's more lively and more shops & bars should you wish. Also they are useful for supermarket shopping should you wish to eat in. Very very enjoyable & memorable Christmas stay. We are a group of family & partners all over 18 so I cannot comment on child facilities.