Everything is good. Near metro station. Very friendly staff. Thanks for helping me to call to airlines because i was unable to book a flight ticket.

Really nice and helpful staff. Close to the metro.

The people.

Nothing

staff are very nice and helpful. place is clean. the property is close to both metro and bus station.

It is a very simple hostel, i think there was still lots in construction. The location was ok since we mostly explore everything by foot, but it was a quite long way to casco viejo for example. There were some little supermarkets around. In the morning they serve free coffe and the kitchen was quite good stuffed. The personal was very friendly but it was a bit difficult to communicate because nobody is speaking english and we didnt speak spanish very well.

It is ok to stay there for some nights, but the hostel is very simple equipped, the community areas are ok but nothing special. I think the kitchen could have been more cleaned up and could be better organized but for making breakfast there it was ok.

clean and organized

Room did not include AC, they charge more to give you the controller Overbooked on the 1st day. I had to go to a shared room. No compensation provided.

The price was great for everything Hostal Villa offered. We stayed in a dorm bed and they were able to put us all in the same room. It has a nice seating area with couches and a TV as well as a balcony that guests can sit on to get some fresh air. Each room and communal space was cleaned every day.

Despite the daily cleaning it was still a bit dirty throughout our stay. Additionally the door locks if closed fully. Without a full time staff it can be difficult to just come and go as you please. We regularly had to go searching through the villa to find someone that could open the door for us to get into our uber in the morning.

very good location. 2min from Metro station.

no air conditioner and usually local people stay long. and often loud and talk alot. some times ask you for money. there is no 4 bed dorm as booking.com says there are only 10 bed dorms so be aware

I survived

The “4 bed dorms” don’t actually exist. They don’t have anything less than an 8-bed room and the staff couldn’t care less when I questioned this. The hostel is in a dodgy area and attracts some strange people. It feels like a homeless shelter rather than a backpacking spot. For the first time in 50+ hostels I didn’t feel safe here (although thankfully my stay did pass without incident). The bathrooms were also very dirty.

Employees are very friendly and kind

Only 2 bathroom

Good location, friendly and helpful stuff, clean rooms. Good place to stay for good normal price.

Too hot! Air-condition is not working, absolutely not enough fans for feel yourself comfortable

great location, close to the old town $2.50 on uber, great staff, free coffee in the morning, big rooms, lovely lounge

nothing

price, free towel, kitchen, wifi

not a hostels fault it's quite busy and ppl like to stay there, but as it's big and full of people, while there's only one comfy common area, i felt surrounded by strangers. also bathroom only in rooms which sux when someone else is taking shower for half an hour

The location is great, it’s just one block from the metro station and two stops from Albrook which is very convenient. The price was good.

The hostel was a bit stinky, there was lack of ventilation, especially in the dorm. The personal didn’t know much about tourist places - had no idea that the canal was closed on Monday and said it was opened for 100%. Rather ask on the street.