Cost

No coffee in room or vending machine

nothing

everything

I had a special request and you guys were able to accomodate me and gave me what i needed . BIG THANK YOU

The only suggestion will be to have someone available on the Villa Terra side at the front desk cause i had to cross over the other hotel to get some info i needed and it was raining that wasnt convenience at all.

Most everything

Little water flow from the shower

Quiet and clean.

Water pressure is low and no irons.

uncomfortable beds, old towels, por cleaning sheets.

Beautiful venue Friendly staff Location

Mucho zancudo El.breakfast se sirve en un venue separado

BAD

Bad

The area and the venue are really nice and clean

I got moved to another room because my room was flooded and it damaged my luggage.

Breakfast was full but was missing some vegetables and more decent coffee. Other than that, it was plentiful.

no internet in the rooms, only in the main areas. also, water in the shower was only 10% of the power so you have to take the shower with some little drops of water.

The beds were really nice and the room has individual AC.

The shower does not work correctly. And the cleaning service is only available every 2 days. And the reception is across the road in an another hotel called hotel mirador. The difference of price is just like $15 between these 2 hotels so I recommend the mirador.

The staff are very obliging.The hotel is very clean and it was very quiet while I was there. I had a very relaxing stay.

The bed is a little harder than I prefer but it was OK

Service and location

+Nicely decorated interior. +I enjoyed breakfast. Fried plantains with cheese or something inside were delicious! +Friendly staff.

-On both mornings at about 5:30 am, two or three people (staff I think?) were talking in normal to loud voices in lobby. The doors to the rooms are hollow and do not block much sound, so all that conversation came into my room. I used ear plugs but I shouldn't have to for the price I paid. -Information for tourists was not readily available. What to do, where to eat, how to get around, what areas to explore, recommendations, etc.