XscapeTulum
Hotel em Tulum
Hotel 4 estrelas
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Cancelamento grátisReembolso total se você mudar de ideia
Inclui itens essenciaisJardim, Piscina, Cozinha ou kitchenette e muito mais
Sobre este hotel
XscapeTulum
Com uma piscina exterior, o Xscape Tulum está localizado a 1 km da praça principal de Tulum e a 5,2 km do Sítio Arqueológico de Tulum. O acesso Wi-Fi é gratuito em todas as áreas. Todos os quartos incluem ar condicionado e uma área de estar.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Varanda ou pátio
Hidromassagem ou spa
TV
Jardim
Ideal para famílias
Mapa de Tulum
Atrações próximas
Quartos disponíveis
Apartment with Patio or Balcony
1 Sofá • 1 Cama queen size • 60 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
Apartment with Garden View
1 Sofá • 1 Cama queen size • 60 m²
Acomoda 4
Você será direcionado para Booking.com para obter disponibilidade e preços
Studio with Pool View
1 Cama queen size • 35 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Deluxe Queen Studio
1 Cama queen size • 30 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Premium King with Bath Tub
1 Cama king size • 40 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações e comentários
Avaliações 100% verificadas
8.0 / 10.0
Die Hotelanlage ist sehr schön gestaltet, obwohl es in der Stadt ist mit einem schönen Pool und tollen Garten. Die Unterkunft ist direkt an diese Straße angegrenzt von der man aus nach Tulum Beach fahren kann.
Leider war das Zimmer relativ dunkel, die Terrasse hatte keinen schönen Ausblick, da von Wand eingerahmt und es gab keine Außenmöbel (für Raucher) und auch zum außen sitzen daher schwierig. Wir haben aber auf Nachfrage dann einen Stuhl bekommen. Wir würden empfehlen die Zimmer/Apartments mit weißen Möbel zu nehmen, weil die Zimmer heller und lichtdurchflutender ist. Die Fahrräder die zum Verleih angeboten wurden, waren leider kaputt.
8.0 / 10.0
Très bon emplacement. Bon restaurant sur place.
Le bruit le soir/nuit.
3.0 / 10.0
Le jardin de l’hôtel et peut-être l’emplacement correct mais pas exceptionnel sinon rien
La chambre sombre, c’était horrible, on ne voyait pas la lumière du jour, pas de fenêtre, pas de machine à café, pas de café, le frigo faisait bcp de bruit, le parking faut traverser la rue, c’était peut être ma chambre mais je ne trouve aucun point positif…
8.0 / 10.0
Es bonito y la habitación tiene lo necesario
El aire acondicionado no funcionaba bien y caían gotas de agua, no tiene estacionamiento privado, hay que dejar los carros en la calle, vi un gato en las instalaciones y uno de los sillones que estaba afuera de mi habitación estaba llena de pelos, las almohadas parecen que están rellenas de bolas. Las cortinas son transparentes y no se siente privacidad
9.0 / 10.0
Le cadre, propreté, piscine jardin, grande chambre, bonne Clim, matelas confortable
Pas de cafetière ds la chambre ni de sèche cheveux( mais on m en a prêté un).
Les prix élevés ( néanmoins ce pbl est fréquent!) des petits déjeuners
5.0 / 10.0
Nice garden
Uncomfortable beds and only one of the rooms had air conditioning. It was very hot and the kids struggled to sleep due to the heath and hard beds. There was very low water pressure in the shower. We booked an apartment with kitchen, however, the kitchen only contained 2 plates even though we were 4 people. The cutlery was dirty. But luckily we brought our own set of plates and cutlery.
6.0 / 10.0
Staff & Location
The comfort of bed and pillows were horrible as well as the sofa bed too!! My back still hurts :-(
It was in the Room 8, downstairs.
6.0 / 10.0
We liked the common area with the pool and the breakfast area. The staff were really friendly. The location is good, walkable and safe.
We had booked a king room with a garden view (we paid more for that) and we had a room in the back of the hotel without garden view, and worse we had a view of the wall. So it was super dark inside. We asked to change and the hôtel was full and it was not possible that day but at the end we they had not changed us room neither give a refund. The room shower was terrible (the swiming pool shower was much better)
8.0 / 10.0
Leuke kamer met balkon. Prima bed en douche en een ruim zwembad. Het restaurant is ook mooi en het eten daar is ook heerlijk.
Locatie is niet super leuk. Donkere vage straat. Een 15 min lopen naar het centrum en in een niet fijne buurt ( als alleenreiziger)
9.0 / 10.0
Very nice hotel, well located, friendly staff, welcome drinks was a plus. Options to rent bikes and motorbikes for a good price.
No hairdryer and the water of the shower wasn’t very hot.
9.0 / 10.0
Appartamento grande e pulito, comoda la cucina, molto bello il giardino interno con piscina, personale gentile e disponibile, comoda la posizione. Raccomandato.
8.0 / 10.0
Every staff member I interacted with at XscapeTulum was friendly, helpful, and very professional! My room was clean with a minibar fridge and I particularly loved the private patio. The on-site restaurant was nice; so was the pool. I loved the beautiful grounds with lots of trees and plants and the birds flying around and singing! XscapeTulum's location was good for visiting Tulum Centro. They organize trips which was so convenient for me.
The shower water didn't get hot sometimes and the water pressure was lacking. There was a whirring sound all day and night which impacted my sleep at night…it sounds likes a washing machine that just never stops. I informed the staff during checkout and they seemed to think it may be the building's water pump. I recognize that there may be nothing they can do about it but figured I'd mention it.
9.0 / 10.0
Lovely spot just outside of the main strip, about 10min walk from the bus station. Welcome drinks great, friendly staff. Room was great, big with a balcony and hot shower.
6.0 / 10.0
Sehr schöne, gepflegte Gartenanlage.
Wir hatten gar keine Möglichkeit zumindest nur einen Kaffee zu machen. Es gab im Zimmer nur 2 Gläser. Bad roch extrem nach Abfluss. Unser Doppelbett war extrem schmal. Kein Fernseher, kein Fön und löchrige Handtücher (sind eher Putztücher) in einem 4* Hotel?!
Wir freuten uns auf die Terrasse im 2 Stock, jedoch ist der Ausblick auf den Garten von einer Mauer verbaut?!? Wer macht sowas???
Hotel liegt neben einer stark befahrenen Straße. Im allgemeinen waren wir eher enttäuscht.
8.0 / 10.0
La piscine est agréable. Le restaurant de l'hôtel propose des petits déjeuner à prix raisonnable. Location de vélo et de scooter disponible sur place.
Jaccuzi vide à l'arrivée mais il n'y a pas assez d'eau chaude pour le remplir ET prendre une douche. Manque d'intimité compte tenu que le jaccuzi est à l'avant de la chambre et donc beaucoup de passage pour les chambres en rez-de-chaussée.
Trop peu de transats pour la piscine vu la taille de l'hôtel.
Très mauvaise odeur d'égouts dans la chambre qui n'est pas partie du séjour.
10.0 / 10.0
Personnel prévenant
Beauté du lieu
Déco exotique
Petite odeur de renfermé dans la chambre
2.0 / 10.0
Concerto fino alle 3 di notte nella struttura accanto, non siamo riusciti a dormire un secondo.
9.0 / 10.0
Todo muy lindo, un oasis en el medio del centro.
Lo unico para hacer mas facil a nosotros los extranjeros y creo que a ustedes no les influye tampoco, es entregar la factura al momento que uno hace el check out para asi poder descargar los tax cuando uno se va del pais. Y no tener que estar a la espera de que llegue el mail.
10.0 / 10.0
El lugar es precioso, te atienden muy bien.
La ubicación no es tan buena, puesto que para llegar hay que pasar por calles desoladas.
8.0 / 10.0
Fantastic location - beautiful grounds and pool area and very helpful front desk staff . Great value , highly recommend
Nil
9.0 / 10.0
Great hotel for a family vacation. Large and comfortable apartments with kitchen. Friendly staff. Thorough cleaning everyday. Very nice and clean swimming pool and garden.
Location is a bit far from the center and the beach. The restaurant services require improvement.
10.0 / 10.0
Big, clean room, very nice staff
None
10.0 / 10.0
Very clean. Great pool. Lovely staff. We could rent scooters and bikes which was great. Food here is yummy too!
Towels changed just once in the 7 days we stayed there. Often toilet rolls not replaced so had to go get more (on 3 occasions) location is perfect if you want to be close to town but the town is not great. I would definitely recommend to stay near the beach.
3.0 / 10.0
The staff was very helpful.
1. The upkeeping to the room was very disappointing. We had no choice but to still because of the cancelation fees.
2. The hot tube had mold, flying water bugs and mosquitoes. The bathroom shower was dirty 😩 😒
3 Every day, my husband and I were unable sleep due to the Construction workers sitting in front of our window talking and laughing until I finally asked them, "Move because we were trying to sleep.
4. The cats 🐈 were also disrespectful, making noise 😤 because they were not getting along. I would not recommend anyone to stay here.
9.0 / 10.0
Exceptionally friendly caring Staff. The Food was fantastic well prepared and healthy, locally grown. The beach is not nearby, but is easy to get to. The water is so clear and warm. I enjoyed how the restaurants are outside covered and,in the native plants and trees. The pool is never crowded.
Friday night was noisy due to the local bar nearby. Otherwise, it is very peaceful and relaxing.
8.0 / 10.0
Staff was amazing, always kind & willing to help.
Pool was perfect after a long day in the heat.
The food from the restaurant was great (but a bit pricey)
The kitchen was missing the most basics kitchen tools. The oven wasn't working, the stove was broken, we had to borrow a knife from the restaurant & scratches from the reception to get the stove to work.
8.0 / 10.0
Nice grounds with central pool, private rooms and location. the most friendly bar staff!
Unfortunately one of our rooms had issues with sewerage smells but this could be anywhere in Tulum
8.0 / 10.0
Courtyard is beautiful. A little oasis in the city
8.0 / 10.0
The hotel is beautiful and location is great. They have a nice restaurant and bar . My room (after a change ) was very specious. Big nice jacuzzi , nice and polite staff. Would definitely stay here again.
Not sure the floor in my room was mopped as it was really dirty. This was obvious each time we walked bare footed. The water in the bathroom is salty and also I think the water in the jacuzzi can be a little warmer (hot top not really working) and cleaner too.
9.0 / 10.0
Everthing was well done friendly stuff the property is beautiful and treated with love
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Tulum?
O preço médio dos aluguéis em Tulum é R$ 1.288 por noite. Esta acomodação é R$ 147 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em XscapeTulum. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em XscapeTulum. Dê um mergulho!
XscapeTulum aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em XscapeTulum?
Encontramos 11 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e fumar permitido.