The room was super spacious, the room lights were great, the bathroom and bed was comfortable to use, and the staff was very helpful. The location is also a close to the station.

This hotel is very close to the station and has a big tub:) The room was clean too.

This hotel is located at the opposite side of the busy district, so it’s a little bit far from many famous eating and drinking establishments around the station.

Check out time was 10am and would have liked it better to check out at 11am or 12pm.

Room spacious and very clean. Bath room is so spacious too. Onsen is a bonus point especially after a long flight. Location is near JR and Shinkansen towards East exit. Lots of eateries and malls around.

Nothing.

Very close to Sendai station, a 5 minute walk if you follow the right exit, and it’s close to 2 konbinis. The staff spoke basic English, but they were super helpful and kind. The room is cleaned every day that’s very convenient. There’s a public bath but sadly I did not find the opportunity to try it 🙈

Minor things, like there was no safe in the room and the room air felt a bit stuffy without the air conditioner on.

Very close to the station. Easy walk. Rooms were spacious by Japanese standards. Check-in was smooth and efficient.

It was raining!

very clean and modern. Public bath in the wellness centre is excellent which allows you to relax after a busy day. Also has a deep bath in our double room too.

we have a double room and a single room. The single room is a bit small.

Toilet and bathroom

None

good service. good location staff friendly

nothing

Great location! clean and spacious room. Extremely luxurious amount of space for Japan hotel standard.

The bed is very soft and comfortable, and they have devided toilet and bath into 2 separate rooms，this is awesome and cool.but i think maybe we can add up a clean about the edge gap of bathtub（？。It doesn't need to be very frequent, just once a week or two then will be very wonderful.

the location is a bit far from the station, so not that convenient for passengers with heavy luggage.and At the same price, it didn’t performance that well.I am pleased to look forward to their better change.However,for their present situation maybe u can consider the more comfortable one for u i think

Relatively close to JR station (East Exit). Friendly staff. Has onsen (indoor) and laundry (at 300 yen + dryer at 100yen for 15mins). The gyudan restaurant diagonally opposite the hotel is delicious.

The room is relatively small. Just a note that a section of the path to JR is under construction, so if you have big luggage, would be challenging to walk to the hotel.

Lovely staff, rapid and responsive elevators, good facilities

Breakfast closes quite early with firm times enforced HVAC system is fairly noisy

It was clean. Bathroom and toilet were separated which is rare in business hotels in japan!

wifi wasn't so good!

Overall very good.

everything was as you would expect in a Japanese property for this cost. clean, friendly efficient. the onsen was excellent! location is great, breakfast was as you would expect, not too little not too extravagant. security with the elevator is nice.

rooms were pretty small and the vanity sink in the room (not in a separate room like the bathroom) was awkward