Excellent location near Sendai station, lots of shops and restaurants around Free laundry facilities near the front desk, you just need to reserve a time slot to use it. Clean and comfortable room

No ramp to the lobby, you need to lift your luggage up the stairs

Close from the station and restaurants

The best thing for this hotel is its location, just right inside Clis Road where you can find many restaurants and shops. It is also close to the station within 10 minutes walk.

The staff is polite but not that friendly. The room is not sound-proof, so we kept hearing the next room talked until 1AM. Inside the room, there is not so many place to hang clothes. The room comes with only four hangers for two people in the autumn season, so you need to ask for more.

The hotel was next to everything like restaurants and convenience stores. I got the triple room and was very spacious. There was room for my large luggage and stroller and there was still room to walk comfortably in the room. There is a fridge and a hot water kettle for the the complimentary tea. There was A/C and worked very well, especially when it was hot outside. It would get really cold during the night. Blankets kept my warm. Beds were firm and the pillows were good. Very clean room. Breakfast was ok. Due to COVID, the dishes were individually wrapped. The food was almost warm but not hot. Dishes were mostly Japanese style. Only western dish was the sausage and scrambled eggs. The bread was good. The staff was very friendly!

We had a stroller so when going to the lobby of the hotel you had to take a flight of stairs. If you have luggage be prepared to carry them up. There are elevators to the rooms which was good. No parking at the hotel, but there is a parking garage they refer you to which is a 5 minute walk. They give you a ticket to out in the machine when you leave that allows you to pay just $10 a day.(not bad at all)

Location and comfort of the bed.

Stuff was a bit too cold during C/i. Toilet in the room too small, as same as the room.