Nvt

A descrição dos quartos e distribuição das camas no site, não corresponde ao real.

We liked the layout of the villa, the abundance of spare sheets and towels. The beds were very comfortable and the place was very quiet. We also were very impressed with the staff at Seashell, very professional. appliances in the kitchen and ensure internal doors close properly. Make sure the main gate to the garage is repaired.

It was great size of house and much lived up to expectation the villa was good and the photos reasonably accurate but the the pool area and sunbeds were worn, The decking needed several planks replaced and could have caused a slip or fall. The sunbed frames were ok but the mattresses were very worn and stained as were many of the cushions in the general outdoor furniture. the bed linen was not of the quality one would expect in such a property with the sheets in the master bedroom not really fitting the bed being rough to the touch therefore not that comfy. The tumble dryer was broken and the table tennis table advertised was not such but a outdoor dinning table that didn't really work. I would also say that the description of the bedrooms from the photos with it advertised as one room with 2x 2 bunk beds which ended up not being the case. What was great for us was the area being realtively quiet and close the the beach and a range of shops/bars etc.

Excellent location near fabulous beach. Pool and garden area very pleasant and meant that our group of 6 were comfortable and conducive to a relaxing stay. Pool is of a good size and design Kitchen well equipped Decor inside villa a little tired but roomy and beds were fine

Like other hosts we feel the same (the good and the bad). Our family is Portuguese and the 9 (2 children under 3 and 7 adults) of us are very familiar with the area and location of this airbnb. I’ll start with the good. Very communicative team. I was hesitant knowing the property was run by a management team and not a sole owner - I still have mixed feelings, however they did respond promptly prior to check-in though it was a tad frustrating having multiple people respond to 1 email I would still recommend this Airbnb - remember it’s a great location and the outdoor area is gorgeous. Everything else is basic but that’s all you need. The kitchen also has everything you need We upgraded a few things (towels, heated pool) and did have to send a wire transfer outside Airbnb (wasn’t thrilled about that) and the team was unresponsive to communicate and confirm for several business days, even though they made a mistake when sending us the details of the wire transfer which resulted in us having to go to the bank back home twice. Upon arrival to Portugal we were traveling for 2 weeks prior and I did flag this to the team prior to our departure that I would be unresponsive prior and gave them a date of when I’d be back online prior — however, I was bombarded with emails and notifications to send the entire family’s passport details (for government reasons - true, so be aware all hotels and rentals outside of Airbnb require this —) however, I’m on vacation! . The following day was check in and I was warned in advance the pool maintenance crew would be working. Lucky for me they were - because they are the ones who let me in. The Seashell member was late - very late. The gate at the front door was broken and did not lock. This was highly concerning for us as we had both a walking toddler and a three year old running around the property. We flagged this the moment we checked in. And the next day, and the next day, and the next day. It was not fixed until the fifth day. We were also attending a family event and the morning of the event went to iron all our clothes to find the iron was for another country. Not functioning. Upon communicating this to the team they were unable to “help” and apologized. We had to rush and buy one. We were not discounted for their mistake. Overall I felt I had to constantly be managing this property and process. I have traveled a lot with Airbnb and this was for sure the most work I’ve ever had to put in

Loved the villa, privacy of the pool. Location was great, near the beach was amazing. Quiet and away from the busy town of Albufeira but only a short taxi ride away. As was Vilamoura. A couple of minor things to call Seashell about, but all sorted and very responsive. Thank you very much for a lovely holiday and would definitely be back Thanks so much for a memorable holiday for my family. Loved the villa, privacy of the pool.

Stayed at Villa Joy for the wife’s 60th Birthday wanted a place for the whole family in this location as we have stayed in this area before. The Villa was perfect for our needs, 1 of the best beaches on the Algarve is literally a 5 min walk away restaurants and bars are a 10 minute walk and the main square 20 minutes away. Antonio has a beautiful home it was perfect for our needs, the grandchildren are already pestering as to when they can go back.