El hotel es bueno, cumple con todo lo que indicaba y cuenta con todo lo necesario para una estadía placentera. El personal es agradable, mención especial a la chica de la recepción, muy amable y gran disposición para ayudar.

Al lado de la playa!

Nos gustò todo, siempre alojamos aquì

Barrio

Mucho ruido y olor en la habitación. Es un lindo barrio pero el hotel no está a la altura

Muy buena ubicación , personal amable , desayuno muy bien .

Excellent place, the attention, cleanless, and facilities are excellent

the wifi inside the rooms have very bad connection

Breakfast was not included in the rate and this came as a surprise.

I usually travel to Montevideo for work and this was my first stay at this hotel. When I asked for a receipt with a RUT number (tax number in Uruguay) for the company I worked for, I was told because I am Uruguayan they had to charge me 10% more. I asked why as this is the first hotel that has told me such a thing and they said they didn't know. If I wanted to know the reason I would have to ask their accountant, who of course wasn't available. I said I would never go back to that hotel.

I booked an apartment on the 11th floor. It was very nice and comfortable. It had a beautiful terrace with impressive view of the area. This apartment exceeded my expectations because I was not expecting an entire apartment with full kitchen, good sized bedroom and bathroom and dining/sitting area. The maids were very helpful and friendly as well as the rest of the staff.

What I didn't like was the noise. During two nights of my stay, some people booked a room on the 11th floor for a night to have a party with loud music; I called and the people at the front desk had to deal with them. Then, during the 2 weekdays before my departure they were fixing things on the 12th floor where they have the gym and a large terrace and the noise of a power drill was very intense and loud and I finally had to call the front desk to complain and they did stop the noise. Now, I spent three weeks in the hotel, so I had time to experience all of these things but if you spend only 2 or 3 days you will not experience any of these or if you book a room in the lower floors.

Location and staff

Wi-Fi was not working well for me

Everything was clean and the staff was friendly

Wifi was not great from the bedroom, but it was ok from the reception.

The breakfast, that we paid extra because was not included, was good.

The room was double executive, but the size very small, there was almost no place to walk between the bed and the wall. I noticed there are more spatious rooms also qualified double executive. This is a disadvantage of booking.com, as one pays before seen the room..

Location, friendly staff, big spacious room.

location

bathroom smell so bad and the hallways too flush the toilet it’s a big deal you can’t even throw a tissue there

I liked that everything is within walking distance, that the beach is super close and that it's located in a great dafe neighborhood. Also, I liked that you have the option to have breakfast at the hotel if you wanted to stay in, but there is a charge for it. It's not complimentary.

Limiting the amount of towels they provide for a family of 4 during the summer knowing people will be going to the beach and showering a couple of times a day. They basically told us that we had ro use the same towel each time we shower until the towels were replaced when they did room service. We shower minimum twice a day even more in hot summer days when you go to the beach. That was the first time I encounter an issue like this, I've stayed in many hotels and this was a first for me. Also the wifi sucks, we were on the 9th floor and even though they brought an extra router, don't expect it to work. I had to pay my phone company extra to have data to work and for my children to do school work. This place wasn't cheap either. Also, the demeanor of some front desk workers wasn't professional at all.

The location is great.

the staff was friendly but tried to put me in a room that was not what I paid for. the bathroom was not clean at all, there were not enough towels as well.