早餐很棒特別是日式套餐式早餐 有鰻魚、海鮮井、道產牛井等三種無料料理

一切都很美好

鰻が美味で御座いました。 フロントの対応が良かった多よ。 おお陰様で美味しいお寿司が食べられて幸せに存じたのよ。 交通の便が良くてたすかったよ。

無理だけど西館迄の移動が少し大変でした。 私は下半身が少し不自由なのでね。 他は大満足でした。

The onsen on the high floor.

The attitude of the English speaking staff - too casual and rough. They should learn basic responses in hospitality. When I politely inquired over the phone if they can speak English, I got a one word response: Yeah. The bathroom has a strange smell and lacks basic amenities typical in Japanese hotels.

清潔感あり 朝食充実していた

朝食やお風呂が混んでいた 部屋が狭い お風呂まで遠い

施設の老朽化が目立った。

お風呂がユニットバスでも広かった

トイレが少し汚れていた 早めに行ったが、朝のバイキングがどちらもいっぱいで食べれなかった

朝食にとてもまんぞくです。 美味しかったー！ また、行きたいです。

お風呂の温度が低かった。

ロケーション、スタッフの方の対応、食事、部屋着は最高でした

東本館のトイレの排水が悪く流れない、大浴場脱衣所床が髪の毛だらけで不潔

The breakfast with unlimited ikura and salmon was great!!

All good!

とてもきれい、stafさんのたいおう

とくになし

設備が充実していた。 食事も美味しかった。

Friendly & helpful staff, breakfast spread is fabulous. Great location.

Walkway in guest room too tight.

location was good. parking was empty. rooms very clean and great

Fantastic location and great facilities and specially the spa / onsen was great

Loved all of it

The location of the hotel sits within walking distance to the pier where the historic red brick storag site shopping area is. And is also within a 5 min walk to the fish market, which is a great option for breakfast. We did not need to sign up for any of the food options because it was so convenient all around. There is also plenty of parking within the facility. There is also a nice onsen on the top floor over looking the pier.

Check-in time can be a bit long as it is a large hotel and everyone tries to check in at the same time.

It was so great that free upgrade all of our 6 rooms from twin rooms to tri rooms. The location is excellence, very close to most of the sightseeing locations and fish market. As one of the 10th best breakfast in Japan, it was not make all of our family disappointed.

None

The humanized design of the interior facilities of the room. The exterior presents a hotel with Japanese aesthetics and modern architectural style.

No

Location is great. walking distance from Hakodate JR station. From the hotel just walk to the attraction, Mt Hakodate, Morning Market, we have almost 2 days eating around the morning market. Fresh seafood and great services by the stall.

friendly staffs

clean n convenient