Breakfast was good but not excellent. Staff behaviour was good. Hotel was clean.

The water supply management was very poor. On two days in the morning the water stopped in bathroom and when restored the pressure was not sufficient. This caused lot of incovenience and delay.

Location, Service, Breakfast

Smell at washroom

Good clean hotel to stay at. Very friendly staff Excellent location.

Great location, clean and comfortable room, good value for money in Mumbai

Excellent staff plus the buffet food was great too. Breakfast is free and very varied. The evening buffet was a bargain in comparison to some other places nearby.

Nothing

Staff was very friendly and they helped me with my visa, etc.

The location of the hotel is excellent, within easy reach of major tourist attractions. The rooms were cleaned daily. The breakfast was good with an array of food options. The ground staff were friendly and helpful. But not so the desk staff who could definitely do with some pointers on friendliness and helpfulness.

The front desk staff were quite unhelpful and unfriendly. The rates quoted on booking.com are deceptive when the tax - a whopping 18% - was added, the fill nearly doubled. Visitors are not all treated equally. For example, courtesies such as bathroom slippers are not advertised and offered to selective guests only.

Very clean, very good staff and very good position

Great location, really quiet and staff very friendly and helpful

Nothing

Very well kept hotel, friendly and helpful staff. Well located in Colaba. Good breakfast buffet

Nothing

Good location, nice rooms and very good staff. Breakfast buffet.

Nil

Perfect location, yet peaceful rooms. Overall service experience same as you would expect in five star hotels. Spacious rooms and wonderful masalas at breakfast. Would definitely book again!

A bar with cold beers would have made this the best stay ever. Rooms have mini fridges though.

Sanjay the hotel staff were amazing help.

no bad points about the hotel

Clean! comfortable, great location! Friendly staff! Great menu on the room service. welcome drink provided which was a lovely touch. the best hotel I’ve stayed at in India!

nothing!

Hotel is located perfectly.staff are very helpful and friendly.not worth the prices.breakfast is very good with a nice variety.rooms are small but ok.hotels in Mumbai are not worth the prices they are charging

Kisi ko gateway of India morning view dekhan hai to ye hotel mein stay kare

Furniture is too out dated & bathroom fittings need renowation

Professional staff and location

friendly staff and great location