The room was very noisy as the door and windows are not acoustic, I was offered room 501 the room service desk was just in front of it. Unbeatable screaming, chatting and singing till 2 am. I had to wake up middle of the night to make a complaint to the reception. ROOM 501 MUST NOT BE OFFERED TO CUSTOMERS.

location is great. All stuff was very helpful.

Lack of security. Poor quality of WiFi

Maintain the washroom little bit clean and keep some additional soaps&body lotions..

They didn't provide the iron

The staff was extremely helpful. It was at a walking distance from Victoria Memorial Hall.

What I didn't like was the misery on the streets, which the hotel can't obviously do anything about.

Breakfast was good location is also nice and peaceful

Best facilities.... Location.

Nothing

Good

Wifi was poor. Had a tough time remaining connected to the hotel wifi

Everything

Nothing

Nothing

Request for single double bed at the time of booking was not complied with. The place is too congested and Stuffy. Aircon was continuously making a loud noise. Complimentary breakfast... The staff at the breakfast counter was enjoying music on his mobile. He helped out with toasting and buttering the bread with the same hands that were holding his mobile phone. No washroom at breakfast hall provided. When asked, the staff advised me to use the drinking water provided by an inverted bubble bottle to wash hands into a bucket provided below. Wonder where the three star status came from. Disgusted, i checked out within 24 hrs of check-in though i had reserved for two nights. My request for charging for one night was turned down, as expected.

Service

Rooms

They are very cooperative with your needs. Thanks for that. Value for money 😊.

Service is little bit slow 🥲