The beautiful and very clean property, historic ruins, lovely gardens, and scenic waterfalls. Also, the attentive and helpful staff were wonderful.

Room telephones were not working. The swimming pool needed cleaning. The only restaurant served horrible and overpriced food with a limited menu (see picture).

Excelente la comida

las estructuras antiguas y su historia

the design of combining old buildings with modern design

sauna is dry heat only vapor is an option but takes too long for the steam to steam up as the pan holding water and stones is small

We only had coffee and pastries at this hotel. The hacienda was everything I remember from years past. The room was extremely large and had a sauna. The king size bed was very comfortable. The history of the hacienda is amazing. The security guard at the door/gate was wonderful and very helpful, his name is Sabino. I felt secure at night knowing someone was at the front 24/7. The server at the restaurant was very polite.

The water is yellow, we were told it is due to the minerals. It was hard to feel clean after a shower. The bathroom cabinet smelled of mildew, it was a very strong scent that was masked by a freshener. :( The front office staff was just "ok", nothing about them made our stay feel special unlike Sabino at the front gate.

Amazing Hacienda!

Everything was fine.

Very beautiful hacienda with decent clean rooms. The waterfall in the park behind the hacienda is amazing. We did not try the restaurant but the food stands just outside the hotel which were good.

No WiFi in the rooms but in the restaurant. The rooms are basic inside but okay. The Queen size beds are quite hard.

the architecture, the areas are well maintained