Great hotel. Allowed us to check in early. Super comfy beds. Fab breakfast. Staff very friendly.

I recommend renovating the furniture

I felt old and specifically furniture inside the room

The hotel's location is truly delightful, offering a convenient and picturesque setting that adds to the overall charm of the establishment. It provides easy access to nearby attractions and amenities, making it an ideal choice for travelers. Whether you're seeking cultural landmarks or shopping districts, the hotel's location puts you within reach of many options. Furthermore, the breakfast provided by the hotel is a delightful culinary experience. The wide variety of options ensures guests can indulge in a satisfying meal to kick-start their day. The breakfast spread caters to different tastes and dietary preferences, from fresh fruits and pastries to savory dishes cooked to perfection. The attentive staff ensures that guests are well taken care of, providing prompt service and maintaining a welcoming atmosphere. Speaking of atmosphere, the hotel's overall ambiance is truly inviting and relaxing. The warm and inviting decor creates a cozy and comfortable environment, allowing guests to unwind after a long day of exploring. The attention to detail in the interior design and furnishings adds a touch of elegance and sophistication. Additionally, the friendly and helpful staff contribute to the welcoming atmosphere, going above and beyond to ensure that guests feel at ease and have a memorable stay.

While the hotel's cleanliness could benefit from some improvement, it currently falls short of the desired standard. The staff responsible for room cleaning would greatly benefit from enhancing their service. By dedicating more attention and effort to maintaining a pristine environment, the hotel can ensure that guests feel more comfortable and satisfied throughout their stay. One significant issue is related to the parking facilities. While the hotel's listing advertises the availability of parking spaces for guests' cars, the reality is quite different. Upon arrival, I discovered that the promised parking is non-existent. Instead, they advised me to park my car on the street, which can be inconvenient and potentially unsafe.

nothing

the staffs and the attitude

The bar area with pool table and foosball was great. Our bartender was super attentive and made our afternoon fab. The food was delicious and the chef made us pasta that wasn't on the menu for us. Room was comfortable but a little hot.

We got a message 2 days before check in giving us 14 hours to pre-pay or our booking would be cancelled, but with no details on how to pay. I wasn't impressed and said as much, and then got another message saying a mistake had been made. Upon check in, we did get a room upgrade (I think as a way to apologize) so it turned out alright in the end. But that was a bit of unneeded stress, especially as we were travelling at the time.

breakfast and Room

Nothing

Incredibly helpful and cheerful staff who made everything we wanted to do a bit easier. Decent breakfast, comfortable room and a pool.

Choice of beers was limited and quite expensive in the bar

the staff was exceptionally polite and helpful, the room was spacious, well equipped, and with a wonderful view all the way to Israel. The breakfast was plentiful and delicious. Highly recommend this hotel! Great value for money too.

The breakfast was varied. thanks to all the staff and hotel management for their hospitality

Very nice staff. Clean. Affordable.

Location is a bit far awat. Nothing within walking distance

Clean, confortable room. Proofsound, nice bad, Polite staff. Quiet area, perfect for rest. Easy to find.

No hot water at the breakfast! Only one type of tea, black ! We croos entire groudfloor to obtain from the bar another type of tea!

The staff were friendly, the rooms are clean, the room was upgraded for free by the hotel management, the food is delicious and the place is quiet , big thanks for the housekeeping Shara she was polite & cleaned the room very well

nothing

It was an exceptional stay, the staff were extremely nice and helpful especially Sewar and Ahmad Haddad from Reception.

The staff is excellent and really professional. They tried to help in any matter needed. A special thanks to Ahmad.

For a 5 star hotel it could have better conditions, the rooms need a renovation. House keeping should only start after 10 am, if you want to rest it's very difficult.

All was great, special thanks for Safwan and Ahmad Hadad from Reception.

Everything

Nothing

Absolutely everything. The hotel is amazing, but the staff made our stay so wonderful that we can't wait to come back. Mr. Ehab and Mr. Ahmad went above and beyond to make us feel like dearest guests

clean. very friendly staff