Great location, great views, great staff

Nothing in particular

Sato, the host, was really nice. He picked us up from the train station and delivered us there, as well as gave us many rides up to the ski resort. He was always able to answer any questions we had and provide for anything we needed. Thanks Sato!

Comfortable room, a few restaurants and a convenience store within walking distance, plus the bus stop was also within walking distance, making travelling by bus very easy. Mr Satou is very welcoming and friendly, lots of local information and advice given by him. He also always offered to drive to the ski lifts every morning and drive to and from the station upon arrival and departure. The accommodation is simple, but has all you need for a short stay, especially as the majority of time is spent out on the mountain anyway. The room was a good size, with a good size private shower/bathroom and separate toilet room, good size hanger bar for drying clothes and a gas heater. Definitely recommend Lodge Cowbell for staying in the Hirafu area.

I had no issues, problems or dislikes in regards to the property, its location, cleanliness or facilities. I definitely had no issues in regards to staff, especially Mr Satou, who was always helpful and accommodating.

Great host - gave me a lift to the ski hill every day

Nothing