available, plenty of space, warm, good bathroom facilities, & kitchen

Poor communication from agent/manager

Room layout was unusual and smaller than expected. Not too bad though

Other guests being untidy in common areas

Yoko the hostel manager for the night was so incredibly helpful! We had our plans changed due to C-19 and she helped us out so much. We arrived late but she was very warm and welcoming even though I think she was meant to finish earlier and was waiting for us. Another couple at the welcome lodge were not customers but were in a bit of a pickle and she also took time out to help them too even. It’s people like Yoko who make your travels! The beds were also incredibly comfortable and the vibe very friendly! Good value for money - would highly recommend!

The lodge managers were super friendly and very helpful

The room was too warm at night time.