Sol Guadalupe
Sobre este hotel
O Sol Guadalupe está situado a 200 metros da Praia de Magaluf, em Maiorca. Disponibiliza uma cozinha self-service aberta 24 horas para famílias com bebés.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Lavandaria
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Jardim
Ideal para famílias
Mapa de Magaluf
Hotel em Magaluf
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.9/5.0
Bom(845 Comentários )
Revisões 100% validadas
7.0
Das Hotel ist sehr sauber und der Check-In-Vorgang lief problemlos.
Das Zimmer war sehr modern und gut ausgestattet, toller Ausblick über Magaluf.
Viel Auswahl beim Frühstücksbuffet.
Im großen und Ganzen ein schönes Hotel
Der Essensraum ist viel zu groß und zu überfüllt.
Eigentlich müsste es 2 Räume geben, damit es sich besser verteilt.
Man wartet zum Teil 5 Minuten darauf, bis die Kaffeemaschine frei war.
Im Essensraum ist es so laut, dass man nicht entspannt frühstücken konnte.
Meiner Meinung nach ist dieses Hotel viel zu groß und überlaufen.
1.0
The hotel is located in a beautiful location, very close to the beach and numerous restaurants and cafes. The food is very good and tasty, and the staff is very good and tasty, and the staff in restaurant are very friendly and helpful.
What marked our vacation was the reception staff who greeted us when we checked in to the hotel. It was an older gentleman who found that Booking made a reservation for 2 rooms and 2 people instead of 2 rooms and 4 people. Regardless of the fact that he immediately told us that this had already happened with Booking and that it was not the first time, he did not show any interest in solving the newly created situation, nor did he want to let us in the room to at least spend the night that night and try to solve the problem in the morning. It was already 11 pm and he just told us to move away from the reception and to solve the problem with Booking ourselves. After several unsuccessful calls to Booking, we managed to get an agent who really tried his best to resolve the situation and sent an email to the hotel to change the reservation and told us to wait until the hotel confirms the change. However, even after 20 days from the event, the hotel did not respond to the email. After waiting for 2 hours, we go to the reception again, but now we are served by a younger gentleman who was extremely kind and said that he was familiar with the situation, but that there was no point in standing any longer in the corridor because it was already 1 a.m., and that we should pay extra for 2 people and then let's resolve the refund of that amount with Booking. We did so and finally went to our rooms. This young gentleman was extremely helpful, also after a couple of days when we had a problem with the room key. But because of the elderly gentleman with whom we first met at the reception, we will never return to this hotel. In my life, I have never experienced such a level of communication, intolerance and arrogance from the reception staff. For your sake I hope you will work on it.
9.0
Food at meal times was a little limited for children
10.0
Everything
Nothing
8.0
The staff was great especially the guys doing the activities.
The food was surprisingly good however the high noise and the possibility to get drinks in the dining room can be very much better. Once the show for the kids started it was impossible to talk at all.
7.0
Breakfast was very delicious
the hotel is intended for a particular age bracket.( 17 to 23years) .As i look for a family hotel , the staff was very understanding and supportive especially Eric and his Manager , they transfer us directly to another hotel (Sol Barbados) 5min far from guadalup and it was very cosy and we passed a beautiful vacation in Mallorca with my little family.
9.0
Everything good
10.0
pool
breakfast
10.0
love it! great location, excellent breakfast! staff were amazing accommodating to every need! would stay again!
nothing
10.0
everything to be honest
9.0
would like it if the pool opened at 9am and closed at 7pm oustide of that we love it here been coming over 20 years
just pool times
5.0
closeness to the beach
this is not a 4 star hotel
10.0
rooms
nothing
7.0
good location and facilities. breakfast was good.
didn’t have our room cleaned once in 4 night stay. Bathroom door doesn’t close and worst always slides open. not good when you sat on loo.
10.0
great value for money
7.0
location
the food was not to good
9.0
The hotel was fabulous, exceeded all mine and my groups expectations. The breakfast provided a good choice of options. The hotel was very clean, the facilities were excellent and staff very helpful. I would highly recommend this hotel for a stay.
Nothing to dislike.
9.0
breakfast, pool area, activities
mould in room
8.0
The bed were extremely conformable
I am not sure if the thing in the middle of the swimming pool was a jacuzzi.
If it was l didn't like that was no working.
10.0
Friendly staff
6.0
Good breakfast with a big variety of food - from continental to English breakfast, fresh fruit and freshly made pancakes.
The location is very good, 2 mins walk from the beach and very close to restaurants and nightlife. Also close to the bus stop to catch buses for nearby locations and to the city of Palma.
The main inconvenience is that the rooms are not soundproof at all, so people coming back from partying at 5 AM being loud in the halls and slamming doors WILL wake you up. It's not ideal if you're not a party person and want to get some sleep at night.
On the day of our arrival, we had messaged the hotel through Booking asking if they could arrange a transfer from the airport to the hotel for us. They said they would try to arrange it, but then stopped responding at our messages and when we landed, at past midnight, no one was there to pick us up. Thankfully there are many taxis outside of the airport, and was even cheaper than the hotel transfer fee.
The day of the checkout there was a power outage due an issue of the electricity company - which I understand the hotel has no control over, however the staff was very uncooperative and altogether unhelpful, did not try to find a solution for us even though we could not even take a shower (or flush the toilet) before an entire day of travelling.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Magaluf?
O preço médio de um alojamento em Magaluf é de R$ 503 por noite. Este alojamento está R$ 8 acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Sol Guadalupe. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Sol Guadalupe. Aproveite a água!
Sol Guadalupe permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Sol Guadalupe?
Encontramos 10 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, internet/wi-fi, lavandaria e varanda/pátio.