It was the only hotel

The rooms need redone and get rid of the smell been told it’s a hang out for dossers

Worst hotel stayed in

Everything

Nothing

Bathroom no towel rails no toilet paper holder nowhere to put toiletry’s. Stains on towels and bedding dirty walls on stairs and passages. Locals told us it was a halfway house? It was like a dos house I cannot believe Booking.com use this type of hotel we paid for four nights and left after two saw one member of staff once in two days.

The communication and hospitality were consistent during my stay. The owner took his time to see that I had a good check-in experience as part of his follow-up routine.

I wish they could provide a cooked breakfast.

Staff were awesome, place was nice and clean. Location was brilliant. Can’t fault anything. Enjoyed the stay.

Nothing to dislike

The beds we’re comfortable.

Being a couple we assumed we would get a double bed in our room. Instead we got put into 2 single beds in the room and the staff member didn’t offer us a double despite the fact that we looked like an obvious couple. We arrived after 3pm, an hour after the check-in time. We assumed our room would be ready as a double as that’s what we had booked online. On booking.com they’ve released pictures of the hotel back when it was ran “by owners who ran it better”. We heard this from locals whilst having dinner in town. The pictures are completely misleading. So in short, we were conned by looking at the hotel when it looked and was ran better. Now it is like a hostel, not a hotel. In comparison to the Elephant & Castle, our friends stayed there for £100 that night. With a restaurant, breakfast included in the price, a bar, clean and appropriate rooms with better management. We payed £85 for this particular hotel for no bar, breakfast, restaurant nor high-standard management. We would rather pay an extra £20 to get all the facilities in the other hotel. We didn’t want the Ritz but we didn’t expect to be in such a dive! The coffee/tea cups had stains from the last customers that had used them - they had not been washed! Nor had the glasses. The toilet didn’t work properly. There was no coffee nor milk for the following morning. We didn’t even want to use the shower.

great

Nothing only location

Smell of damp and mold, corridors with doors everywhere like a rabbit Warren, hate to think how people would get out in a hurry if there was a fire !! Pub it's attached to is now closed, we looked through the window and there was HUNDREDS of bluebottles !!!! Room smelt of damp even though window was open and blue bottles buzzing around. Didn't even stay, put key back in safety box with a letter explaining why we weren't staying !! Wish I had read the reviews!!