Las instalaciones muy buenas, la ubicación excelente, el desayuno y la comida muy buenas, la atención de todo el personal del restaurante excelente, empezando por dron Ricardo, borrones y recepción excelente, se respira mucha tranquilidad, el servicio de resguardo de equipaje muy conveniente. Volveré a hospedarme en el Metropol.

Humm, no encuentro nada que no me haya gustado de lo que utilicé.

La limpieza habitaciones

Todo me gusto

Comodidad y precio

Satisfecho

Precio- Ubicación

La zona no es tan linda pero es un tramo corto

Visit the city Go to concert Holidays

Nothing

Me gusto la ubicación, el desayuno y la amabilidad del personal. me ayudaron en todo momento.

La atención del personal. La ubicación y las instalaciones

Algo de ruido en la noche y madrugada por otros huéspedes en los pasillos

La ubicación muy cerca a parques, Bellas Artes y el Barrio Chino, es el centro de CDMX. Encontré una buena promoción oferta en Booking, el precio super bueno para ser hotel 4 estrellas.

Las instalaciones son un poco antiguas, las habitaciones tienen un poco de olor a guardado/húmedo.

Location

Hot and poor pillow quality

The location is great and the whole building is very clean. The ice dispenser area is located in a convenient location in the hall way and always full.

The rooms were very hot. There was no AC which is not clearly stated on the site. The hotel did provide a fan however after a while it only rotated the same warm air. It was actually cooler outside than inside which is also off because CDMX doesn’t usually get very warm but these rooms were like little saunas. If you shower with warm water the whole room gets and stays hot. Also the hotel only provided two small towels, the size of a floor mat, which wasn’t provided either. I know we can always ask for more towels but, that’s also inconvenient. Staff is friendly but it seems like everyone only does their respective job and this if you need assistance with something you need to wait a while to be helped. Lastly, breakfast is not a included.

they tried to speak English when speaking English was not their strong suit.

No AC and I had to pay for breakfast each morning I ate their breakfast.

- The bed was really comfortable - The location - The drinking water in the room - The staff are friendly and happy to talk

Location is good, clean, house keeping is good

They don't have air conditioning

it was so comfortable and the staff was amazing

everything was good

comfortable bed, large bathroom, clean, good soundproofing

there was not coffee maker or kettle in the room, no air conditioning

The service I enjoy and appreciate are the breakfast food and Coffee Shop staffs. Very professional and their a team work among them. Very fast efficient service. The price and value of the food is reasonable. Highly recommended the coffee shop. The room need upgrade. no free amenities provided. Internet very weak. Room key not reliable. Room need soundproof. No aircon in the room.

The front office staff must be efficient in checking in a guest. F. O. Staffs must explained the services of the hotel. No amenities in the room (example: coffee pot and coffee tea, water and snack) . No Air Con. TV not working. I can hear the noise in other room. No view in the room. Room key no reliable.

Fantastic location

good location and facilities, decent gym on the premises, comfortable, excellent wifi and great location

can get hot as there’s no ventilation or air conditioning

location

When i paid, the amount was more than what booking showed (tax included). They insisted that it was incorrect. This had never happened with booking.

Good customer service

Good customer service and cleanliness