Such a special place to stay - open air bath was worth booking.

晚上的套餐非常精緻、美味，飯店還提供了我們包廂，讓我跟家人們可以不受打擾、愉快的用餐，此外當天服務人員很親切友善。

早餐有些菜餚太鹹或太甜，此外販賣部的東西有點少，如果可以多一點品項的伴手禮盒，我們很樂意多買一些。

Very nice hot bath on the balcony as well as very new sauna in the public bath. A really good location for relaxing and visiting Biwako. The hotel is very children friendly which we appreciated with our 1-year old daughter.

Firstly getting picked up by the hotels bus/van at the train station was EXTREMELY Convenient. They loaded all our bags and even loaded them in carts at the hotel to bring to the front desk. Check in was quick and they brought the bags to our room and showed us what the room had to offer. My Wife and I had the Deluxe Japanese Style Room with the balcony that had a private Onsen tub outside the room. The place was beautiful with the room clean and very spacious! The Balcony has a beautiful view of the Lake and the Onsen Hot tub was hot and relaxing! They had a variety of Yukata to wear and free drinks on the first floor. We went outside on the first floor veranda to enjoy the night air. We saw some kittens playing on the premises which was a great bonus! Then we had our special Kaiseki dinner, which was great! Course after course went by and the food was great, especially the local Omi Beef! Then we went exploring the area and checked out the "library" where we just relaxed and had complementary snacks and drinks. Then the foot pool and the public Onsen on premises. We got a couples massage after and went back to the room to relax and soak in the private Onsen again. The next morning we had a buffet breakfast with all the normal fare, but also some unique Japanese choices such as fish to grill on the grill, curry rice, and Onsen Tamago(Egg). Checking out was easy and the ride back via bus from the hotel was much appreciated!

Dinner was great! Onsen was great

Check in time of 3:00. Room view was the water and the roof

Clean, well equipped, spacious room, and comfortable, in room onsen was excellent with lake view, public onsen was also fantastic, excellent breakfast and dinner, staffs are very professional and friendly, free parking lots.

the service group is very good and professional. all the people very kind, onsen is damn nice remember rent included onsen bath in room also. it is very confortable. the dinner also very good. Getting nice experience come to japan

This delightful place is conveniently located near Biwako Lake. It offers the best in-room and common area onsens, ensuring a relaxing experience. Even on a rainy day, the surroundings remain stunning. The spacious rooms and excellent facilities provide a comfortable stay, and to top it off, my room features a luxurious massage chair for ultimate comfort. The hotel provide Japanese robes with a variety of colorful options that adorable and Instagrammable. Additionally, the breakfast at this hotel offers a wide selection of delicious and luxurious dishes. It is truly one of the most indulgent breakfast experiences.

Staff is incredibly kind and helpful. Our dinner was the most amazing meal of our lives. The hotel is nice and incredibly clean. Everything was perfect!

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room, food and friendly staff

nothing

Excellent Japanese style breakfast, good food with many choices of fresh fish.

Very noisy ventilation fan in the room. The toilet is very small compare with the room size.

Amazing, the perfect stay and overall a magical stay

scenic hotel. great breakfast.

Loved the view from our balcony and the open air private bath.

Sleeping on the floor. The building seemed kind of old and run down a little bit. Was very over priced.

quality breakfast and dinner

We loved the bath on our balcony and the traditional Japanese style room. There was a lovely garden and terrace and the staff were very welcoming. The buffet breakfast was a wonderful way to finish our stay.

The dinner is good

The tatami room a bit old.

Dinner and Breakfast were excellent, staff was very friendly, quality of rooms was exceptional