Excellent hotel the suite we stayed in had a heated plunge pool . The design of the suite was excellent obviously a lot of thought had gone into that . The fantastic breakfast was outsourced just a short walk in the morning and was simply fantastic. The two young ladies on the reception that we met were both extremely helpful as well as being exceptionally beautiful .Probably the best hotel suite we have stayed in for quality, cleanliness and attention to detail.

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incredible view, impeccable service, delicious breakfast

it was perfect

There is nothing not to like about Residenza Vranas. The room, location, staff, breakfast, view…everything far exceeded our expectations. Would book here again without question!

Absolutely nothing! It’s truly spectacular.

Extraordinary friendly and helpful staff. Perfect location in the old Venetian harbour. Good breakfast

Just minor things: bathroom lighting went on automatically at night when using the bathroom and disturbing the partner. Second bathroom should have a bathtub instead of just another shower. But this is complaining on high level!!!

The breakfast was delicious, well prepared each morning. They even put together a to-go breakfast one morning when we left early to drive west to the bigger beaches. The views of the harbor during sunset were phenomenal. And the staff had great recommendations for dinner locations around the harbor!

The bed was a little hot, but that’s a highly personal preference.

A very special place!

Nothing

The location is amazing. Overlooking one of the most beautiful spots in all of Greece - the Chania Venetian Harbor. The breakfast was perfect, as was the room and the helpful staff. The staff made sure we were happy and recommended a great restaurant. The cleanliness of the bathrooms and the beds (and the entire room) was great and greatly appreciated. The welcome gift(s) in the room, dessert, and a bottle of wine was wonderful. The room was incredibly quiet and easy to relax in, not to mention spacious. This is one of the great hotels not only of Greece but the world. Highly recommended without any hesitation.

Finding the property was difficult, mainly because Google Maps misled us to think we could drive there. Parking is difficult. None of this is the fault of the property and had I picked up the phone call from the hotel offering to help us find a place to park that would have helped. There were no other negatives at all to this property or location.

The best breakfast in town! What a view, looks right out over the water! We loved this place. Located right in the center of old town. Rooms are modern, new and clean. Service is top notch. Highly recomend!

The breakfast was amazing, people working at the desk were so kind and truly did everything to help.

Excellent location, nice view, breakfast in the room

poor Wifi, small bathroom

The location was great and the view amazing!

The breakfast had a limited selection and was not as expected.

Our family of 5 stayed in the penthouse unit with a large rooftop deck overlooking the Venetian Harbor. This hotel is centrally located in the old town, surrounded by endless shops and good restaurants, and you can't get a better, central view of the harbor :) The unit itself was beautiful, very spacious and well appointed. The included breakfast was plentiful with a great selection of eggs, salad, breads, meats and cheeses, fresh fruit, fresh squeezed juice, and coffee. Additionally, they brought us delicious pastries and treats the first and last days of our stay. The staff was very helpful with restaurant recommendations and reservations, booking tours for us, helping us with our luggage, etc. Angelina was especially lovely and attended to all our questions and needs. Overall, we had a great experience staying at this hotel in Chania.

The only thing I didn't like was walking up 4 flights of stairs to get to our unit, but IMO, that's a small price to pay to stay in the penthouse unit.

Perfect location, beautiful building, luxurious facilities and very hospitable people.

Nothing.

Second stay in this facility for our family. Just a perfect stay: incredible location, very professional and helpful staff, appartements are amazing.

Nothing!

Perfect location overlooking the harbour in Chania - amazing view, in fact stunning - and the room was fantastic. The staff were great. Excellent in every way, it exceeded our expectations. We highly recommend it.